Your Virgin TV V6 box regularly connects to our cable network to get updated programme listings and other info. You may be asked to access this screen if you phone us for help.

To see your network settings:

  1. Press Home on the remote
  2. Select Help & Settings
  3. Choose Settings
  4. Select Network
  5. Choose one of the available options

Connect to the Virgin Media TV service now
Normally, you won’t need to choose this option as your box connects to the network automatically every few hours. But if you choose to connect manually you’ll be able to see the status of the connection. While your box is connecting, you can still watch live TV, set up recordings and search for shows.

Test connection
Test your connection and run tests related to your network.

View network status
View details about your network connection.