Rename the TiVo box

If you are using Virgin TV Control or are streaming shows from one TiVo or Virgin TV V6 box to another in different room you will need to know the name of the TiVo or Virgin TV V6 box you are going to either manage or watch from. To help you do this you can give your box a name you will recognise.

To do this on the TiVo box:

  1. Press Home on the remote
  2. Select Help & Settings
  3. Select Settings
  4. Select Devices
  5. Select Name this TiVo box
  6. You can then select one of the pre-set names or choose one of your own and enter it using the keypad on your TiVo remote

You can also rename the TiVo using Virgin TV Control on your computer

  1. Go to virgintvgo.virginmedia.com using your computer's browser
  2. Click on Manage My TiVo
  3. Select Change next to the TiVo or Virgin TV V6 box you want to rename
  4. In the first box with the long string of characters (or if someone has already done this the existing name) replace with the name you want to use for that box, such as ‘lounge’, ‘kitchen’ or even ‘Louise’
  5. Click on Save Changes. It may take a few minutes for the new name to be seen on the TiVo box and the computer screen

If you have more than one TiVo or Virgin TV V6 box already and haven’t renamed the box, you can identify which box name refers to which box by finding the TiVo Service Number (TSN). The TiVo Service Number (TSN) is a code that is unique to each TiVo box and helps identify it.

To find this:

  1. Press Home on the remote
  2. Select Help & Settings
  3. Select System Info
  4. Select System Info again
  5. The TiVo Service Number (TSN) will be shown on the first screen

The last four digits of the TiVo Service Number (TSN) will be shown on the Copy TiVo settings webpage.