Rename the Virgin TV V6 box

If you are using Virgin TV Control or are streaming shows from one Virgin TV V6 or TiVo box to another in different room you will need to know the name of the Virgin TV V6 or TiVo box you are going to either manage or watch from. To help you do this you can give the Virgin TV V6 box a name you will recognise.

To do this on the Virgin TV V6 box:

  1. Press Home on the remote
  2. Select Help & Settings
  3. Select Settings
  4. Select Devices
  5. Select Name this TiVo box
  6. You can then select one of the pre-set names or choose one of your own and enter it using the keypad on the Virgin TV remote

You can also rename the Virgin TV V6 box using your computer

  1. Go to virgintvgo.virginmedia.com using your computer's browser
  2. Click on Manage My TiVo
  3. Select Change next to the Virgin TV V6 box you want to rename
  4. In the first box with the long string of characters (or if someone has already done this the existing name) replace with the name you want to use for that box, such as ‘lounge’, ‘kitchen’ or even ‘Louise’
  5. Click on Save Changes. It may take a few minutes for the new name to be seen on the Virgin TV V6 box and your computer screen

If you have more than one Virgin TV V6 or TiVo box already and haven’t renamed the box, you can identify which box name refers to which box by finding the TiVo Service Number (TSN). The TiVo Service Number (TSN) is a code that is unique to each TiVo box and helps identify it.

To find this:

  1. Press Home on the remote
  2. Select Help & Settings
  3. Select System Info
  4. Select System Info again
  5. The TiVo Service Number (TSN) will be shown on the first screen

The last four digits of the TiVo Service Number (TSN) will be shown on the Copy TiVo settings webpage.