Call, Texts and Data Costs


Service In your plan Costs outside of your plan
Making a call 58p per minute*
Recieving a call Free
Sending a Text 15p per message
Sending a Picture Message 50p per message
Data £3 per GB per day**

Other Call Costs


Service In your plan
Voicemail Receiving voicemail messages is free of charge. Listening to voicemail is included within allowance and charged at 58p per minute outside allowance
Calls to our team 789 Free
Calls to our team: +44 7458 333 789 58p per minute*
Roaming Costs Info via +44 7458 333 202 Free
Emergency Services via 112 Free


*Calls are rounded up to the nearest minute

**We’re aware some mobile devices might use a tiny amount of mobile data even when they are connected to WiFi. The good news is, to help you from getting unintentionally charged, we’ve added a ‘data buffer’ so your first 100KB of usage whilst out of bundle will not be chargeable. The daily £3 per 1GB charge will only apply for data usage in excess of 100KB. It’s always a good idea when you have used up all your allowance, to disable all mobile data (even if you are connected to WiFi) just to be sure though.


Data Capping

When roaming, we'll help you to avoid surprise mobile bills by capping your data use. We'll text you when you've reached 80% of the data cap, and we'll text you again once you've reached the data cap. Once you've hit the roaming data cap, you can text YES to 23457 to turn the data cap off. Or, to switch your roaming data cap on, just text NO to 23457. Our tariff guide lists the data cap values – check it out here if you're a pay monthly customer, or here if you're a PAYG customer.