Digital TV help

help

Help home

Need some help with your Virgin digital TV service?

The big switchover

If you want some simple advice, we’re here to help - just take a look at our guide.

Using your Virgin TV Services

How to use your V Box

Click to view our simple guide.

How to use your V+ HD Box

Click to view our simple guide.

Getting help with V+

Need help getting V+ set up?

Watch our step-by-step help video.

Need help with your HD connection?

Here’s how to start watching things in HD with V+.

Need to adjust your volume?

Just grab the code for your remote control.

Virgin cable TV help videos

TV basics

An introduction to Virgin Media's digital TV service.

Virgin HD TV

Set up your TV to watch high-definition programmes.

TV troubleshooting

A few tips on what to do if your TV goes on the blink!

More help

Setanta

For information about the Setanta channels click here.

Virgin digital TV channel listings

A list of the channels you can get with Virgin for M, L, & XL packages.

Virgin cable TV FAQs

Want to find out more about your Virgin TV cable service? You'll find loads of useful info here.

Top cable troubleshoots

No TV service? Missing channels? No sound? Picture keeps freezing. These troubleshoots will help.

Search Help

Having problems with any of our services? Then search our archives to find the answer to your issue.

Essential guides

High definition TV guide

Want more info about HDTV? This is where to look.

TV buyer's guide

Buying a TV? Find out about what you should be looking for.

Buyer's guide to media players

Are you after a new media player? Have a look at our guide.

Guide to upscaling DVD players

Upscaling DVD players? Find out all about them here.

more great stuff…