With a Virgin Mobile Family Plan, you can manage your family’s mobile contracts from just one account. This makes it easier to keep an eye on the kids’ spending, and lets you pay for everyone on just one bill – keeping things nice and simple. What’s more, you can save money when you add additional numbers. On top of all this, all calls between mobiles on the same Family Plan are free.
Find out all you need to know about Virgin Mobile’s Family Plans right here.
To sign up to a Virgin Mobile Family Plan, you’ll need Virgin Media TV or broadband. You can check whether you’re eligible for a Family Plan in Your Account.
If you’re eligible and you’d like to get a Virgin Mobile Family Plan, speak to a member of our team.
When you’ve signed up, you’ll be able to add up to 5 mobile numbers to your Family Plan account. As the main account holder, you'll then be able to view the individual mobile plans, manage data and device usage and stay on top of how much is being spent for each number you add using the My Virgin Mobile app – easy-peasy!
You can also keep the family safe with our Online Security features, powered by F-Secure. This is available at no additional cost for 12 whole months. F-Secure includes award winning security features, such as:
You can have up to five numbers on one Family Plan. This can be any combination of Sim Only, Freestyle, Classic, Oomph bundles or mobile broadband. You’ll receive a £2 discount for each additional line you add – up to a total of £8.
The Virgin Media Family Plan brings together SIMs, savings and safety – making it easy for Virgin Media cable customers to manage their family’s Virgin Mobile.
With a Virgin Mobile Family Plan, you get:
On top of that, you’ll also get all the usual benefits available to Virgin Mobile customers – such as inclusive roaming in the EU with Roam Like Home, and data rollover.
Check out the full list of Virgin Mobile Family Plan benefits.
You can add any of your Family Plan numbers to your Virgin Mobile online account. This makes keeping on top of bills and payments even easier.
To add a Family Plan number to your account:
It’s easy to manage your Family Plan using the Virgin Mobile App or from Your Account. Whichever you use, you’ll be able to see usage, manage spend caps and purchase Add-Ons for all your Family Plan numbers.
You’ll need to have Virgin Media broadband or TV to sign up for a Virgin Mobile Family Plan. 30 day SIM Only, and contracts purchased via Carphone Warehouse are excluded from the offer, as are some of our entry level tariffs (See below):
12 month SIM only freestyle airtime data only SIM
Classic plans
30 day SIM only
Oomph bundles
You can view your Virgin Media Family Plan bill using the Virgin Mobile app or by logging in to your Virgin Mobile account.
You’ll be told the length of your contract when you take out a new SIM. You can then add your new SIM to your Family Plan.
The Family Plan itself doesn’t actually need a contract – it just makes your existing contracts easier to manage and gives you great discounts too.
If you’d like to cancel one of the numbers on your Family Plan, simply get in touch and let us know. The other numbers on the Family Plan will not be impacted, but your overall discount will reduce.
Find out about cancelling your Virgin mobile contract.
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