What are Virgin Mobile marketing preferences?

The Data Protection Act 2018 was passed to replace the EU General Data Protection Regulation and gives you greater control over your data. It also makes sure that businesses (like us at Virgin Media) are clearer with you about how we collect and use your information.

To find out more about how we collect and use your information, check out our Privacy Policy.

We collect your information in the following ways:

• When you apply for or buy something from us
• When you contact us
• If you fill in a questionnaire
• When you use our products and services.
• When you visit our website

Sometimes, to help us make our service even better, we might supplement this information with data from third parties. All the information about how we collect your data can be found in our Privacy Policy.

We’ll only use your information to improve your Virgin Mobile experience – by showing you new products and offers we know you’ll love, speeding up your orders and giving you access to useful online services.

You’ve trusted us with your data, so it’s your right to have access to clear, easy-to-understand information about what happens to it. If any details are inaccurate, you’ve got the right to have them corrected. You also have the right to erasure and the right to restrict processing, giving you control over what happens to your data.

For full details on your data rights and how to exercise them, please read our Privacy Policy.

At Virgin Mobile we value your privacy and want to be clear about the data we collect, how we use it, and your rights to control that information. We are working flat out to deliver these changes and give you an even better experience.

This is why we are making changes to our Privacy Policy and delivering new ways for you to manage your data. Some of these experiences will be evolving over the coming months as we work to improve how we deliver these to our customers.