Setting up your new Virgin Mobile phone

Last updated: January 26, 2017

Just got a new phone or you've reset your existing phone?

We can help you with settings for mobile data, Picture Messaging and Email.

Need some more help?

Text one of our helpful  agents for free on 07533 016 422 ^ between 8am-9pm Monday to Friday, 8am-8pm Saturday, 8am-6pm Sunday.

^Note the text is only free for Virgin Mobile customers.


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