Meet the new power couple
The UK’s fastest major broadband provider has partnered up with the UK’s favourite mobile network operator – and together, we’re ready to supercharge the UK.
See what our partnership is all about in this short film.
Supercharging the UK
Two of the UK’s most iconic brands have come together to give our customers more choice and better value. It’s good news for customers, communities and businesses all over the country.
Even better together
- Award-winning gigabit fibre and 5G-ready mobile, in one place
- 46 million+ broadband, mobile, phone and home subscribers
- More than 18,700 employees
- Invest billions in the UK’s digital infrastructure, improving connectivity and increasing competition
- Create thousands of new jobs and apprenticeships
- Bring better connections to schools and disadvantaged communities nationwide
The UK just got an upgrade
Virgin Media and O2’s combined broadband and mobile network will help supercharge the digital economy as the country gets back on its feet. There couldn’t be a more important time to make sure businesses and enterprises are supported.
Products and services made for start-ups, right through to national chains.
Specialised support for schools, hospitals and other public sector organisations.
Ongoing expansion of Virgin Media’s next-generation gigabit network and O2’s 5G rollout.
Connecting more people to gigabit fibre and 5G
We’re all set to supercharge our digital future.
A game-changer for the country
Through multi-million pound investment and plans to connect more communities to gigabit fibre broadband and 5G, Virgin Media and O2 will help realise the government’s big ambitions for the UK’s digital future – including national gigabit broadband speeds by 2025.
Nothing changes for Virgin Media customers right now, and you don’t need to do a thing. But keep an eye out for more ways you’ll benefit from Virgin Media and O2 in the future. If you already enjoy mobile with O2, you’ll hear from them too.
Not at all. Your broadband and mobile services will carry on as usual, and you’ll still enjoy everything you expect from Virgin Media.
As of today you can still contact us as you usually would - through phone, webchat or messenger - but we will be making changes and improvements in future to provide an even better service and experience
No, your Virgin Media contract will stay exactly the same for all your services, including your mobile services.
Your bills and Direct Debits will stay as they are and will continue to be billed from Virgin Media for all your services.
No. If you’re a mobile customer with Virgin Media, your mobile service will continue to be delivered by Virgin Media.
The legal stuff
The UK’s fastest major broadband provider: based on Gig1 Fibre Broadband average speed of 1130Mbps against the average speeds of major UK internet service providers. Check out our speed comparison page for more details. This information is correct at the date of publication.
The UK’s favourite mobile network operator: O2 was ranked top out of EE, Vodafone and Three for net promotor score. See the full Ofcom report for further details. This information is correct at the date of publication.