Contacting Virgin Media

Got a question about our services or need a troubleshooting tip? You might find exactly what you need right here, quickly and easily. You can also check our help pages or learn how to contact us directly further down.

Did you know?

Did you know, 95% of our customers find the solution to their problem using the help and support pages.*

Manage your account with My Virgin Media

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My Virgin Media
Sign in to your My Virgin Media account to view your bills, make a payment, set up a Direct Debit and much more.
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Introducing the My Virgin Media app
It's easy to find the help you need for your broadband and home phone account on the go.

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(*Figures based on % of customers who do not re-contact us within 24 hours of using our help pages)