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Contacting Virgin Media

Please only get in touch if you need to.

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Contacting Virgin Media

Please only get in touch if you need to.

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Contacting Virgin Media

Please only get in touch if you need to.

Service status


Check your service status

Run tests on your services and kit, check your area for network outages and arrange help or new kit if needed, while staying regularly updated.


Our community is on hand to help

  

The Virgin Media community has over half a million members

It's packed with tips, hints and helpful answers about our products and services.

Talk to other friendly customers and members of the Virgin Media team.