Virgin Media TV help and support
Frequently asked questions
Did you know your Virgin TV 360 remote has Voice Search and Control? Hold down the microphone button and simply ask for your favourite app, Box Set or recording.
The Virgin TV V6 box has a wide range of channels and services like Netflix, Hayu (if you have accounts with these services) and YouTube – as well as your free to air Catch Up services.
With your Virgin TiVo box you’ll never miss a show you love. Just set a reminder in the TV Guide – and even if you miss it, your TiVo will record it for you.
Watch what you like, when you like with Stream’s flexible entertainment subscriptions, over 40 free channels, access to On Demand and Catch Up, and loads more.
Select On Demand from the Home screen, then select Movies. Browse the movies available, make your selection and press OK. Select Rent and watch now and enter your PIN if prompted.
Select On Demand from the Home screen, then select Box Sets. You’ll then see everything included in your TV pack.
It’s easy to pick up where you left off.
Pause the show you’re watching if it’s recorded, or press Record while watching live TV.
Ready to watch from your other TV box? Go to Saved Recordings or My Shows, select the right TV box then choose the show you want to watch and press OK.
Read our Virgin TV 360 box, Virgin TV TiVo box or Virgin TV V6 box, Virgin TV TiVo Box guide or Virgin TV V6 Box guide to learn more.