Supercharge your world
Say hello to Volt: exclusive benefits for being with both Virgin Media and O2. Supercharge your services.
FAQs
When your household is with Virgin Media and O2 you’ll get supercharged speeds, data and WiFi. That means double the mobile data on every eligible O2 Pay Monthly plan in your household. A broadband speed boost to the next available level (if you aren’t already on the fastest speeds you can get in your area) and up to 3 WiFi Pods (if needed) at no extra cost. And O2 Travel Inclusive Zone, so you can use your O2 phone or sim in 75 destinations at no extra cost.
All on top of the lightning-fast speeds, reliability and great rewards with Priority and Extras from O2.
To get your exclusive Volt benefits, your household needs to have at least one O2 Pay Monthly mobile customer and one Virgin Media broadband customer registered there.
So, if you're an existing customer of O2 Pay Monthly you'll either (i) need to sign up to broadband from Virgin Media or (ii) live with a registered Virgin Media broadband account holder.
Or, if you're a Virgin Media broadband customer, you'll also either (i) need to become an O2 Pay Monthly customer or (ii) live with at least one registered O2 Pay Monthly customer.
Check whether Virgin Media broadband is available in your area with Virgin Media's coverage checker. Once you're a customer of both O2 and Virgin Media, or once your household becomes eligible to receive Volt benefits, you can check your eligibility in the My O2 app and opt in to get Volt benefits.
If you are in a new network expansion area, because it’s all super new, Volt benefits aren’t ready just yet. But don’t worry, we are working hard to make them available as soon as we can.
I'm a Virgin Media customer
Join O2 and get double the mobile data on every eligible O2 Pay Monthly plan in your household, a broadband speed boost to the next available level (if you aren’t already on the fastest speeds you can get in your area), and supercharged connectivity at home and on the move. All when your household is with both Virgin Media and O2.
I'm an O2 customer
Join Virgin Media broadband and get double the mobile data on every eligible O2 Pay Monthly plan in your household, a broadband speed boost to the next available level (if you aren’t already on the fastest speeds you can get in your area), and supercharged connectivity at home and on the move. All when your household is with both Virgin Media and O2.
I'm a customer of both Virgin Media and O2
When you’re with both Virgin Media and O2, you’ll get supercharged speeds, data and WiFi. That means double the mobile data on every eligible O2 Pay Monthly plan in your household. A broadband speed boost to the next available level (if you aren’t already on the fastest speeds you can get in your area) and up to 3 WiFi Pods (if needed) at no extra cost. And O2 Travel Inclusive Zone, so you can use your O2 phone or sim in 75 destinations, at no extra cost.
You can check your eligibility and opt in for Volt benefits by visiting My O2.
Find out more about Volt benefits from Virgin Media and O2.
I’m a Virgin Media broadband customer with Volt benefits (as a result of living with an O2 Pay Monthly plan customer)
When your household is with both Virgin Media and O2, you’ll get supercharged speeds, data and WiFi. That means double the mobile data on every eligible O2 Pay Monthly plan in your household. A broadband speed boost to the next available level (if you aren’t already on the fastest speeds you can get in your area) and up to 3 WiFi Pods (if needed) at no extra cost. And O2 Travel Inclusive Zone, so you can use your O2 phone or sim in 75 destinations, at no extra cost.
When your household is with both Virgin Media and O2, you’ll get supercharged speeds, data and WiFi. That means double the mobile data on every eligible O2 Pay Monthly plan in your household. A broadband speed boost to the next available level (if you aren’t already on the fastest speeds you can get in your area). Up to 3 WiFi Pods at no extra cost if you find any WiFi blackspots in your home. And O2 Travel Inclusive Zone, so you can use your O2 phone or sim in 75 destinations, at no extra cost.
You can check your eligibility and opt in for Volt benefits by visiting My O2.
The legal stuff
SEPARATE CONTRACTS AND BILLING APPLY TO VIRGIN MEDIA AND O2 SERVICES
New customers only. SERVICES ONLY AVAILABLE IN ELIGIBLE VIRGIN MEDIA NETWORK AREAS. Subject to survey, network capacity and credit check. A minimum period applies to the services, please check basket for details.
Volt benefits: Volt benefits available if you have or sign up to both an eligible Virgin Media broadband service and an eligible O2 Pay Monthly tariff. Not available if you are taking Virgin Media services in any of our 2022/2023 network expansion areas or for Essential broadband customers from 10 November 2022. Volt benefits include (1) Virgin Media broadband speed boost to the next available level (if you don’t take or already have the fastest Virgin Media speeds available to you in your area at the point you place your order to become supercharged with Volt); (2) our moneyback WiFi coverage guarantee with WiFi Max at no extra cost ; (3) Double the O2 mobile data for each eligible O2 Pay Monthly Mobile SIMS in the Virgin Media account holder’s name in your household (if you don’t take or already have unlimited O2 mobile data); (4) O2 Travel Inclusive Zone so you can roam in 75 destinations; and (5) If you take out a phone on a new O2 Custom Plan, you’ll get up to £150 off an O2 Custom Plan for a connected device. Benefits applied following purchase that fulfils eligibility criteria. Existing eligible customers must place order to unlock Volt benefits via My O2. Volt benefits applied up to 14 days following order (or up to 14 days following Virgin Media installation for existing eligible O2 customers purchasing Virgin Media broadband). Check Virgin Media broadband speeds availability at www.virginmedia.com/broadband/postcode-checker. Separate contracts and billing apply to your Virgin Media and O2 mobile services. Terms apply, www.virginmedia.com/legal and www.o2.co.uk/terms. If you already have a Virgin Mobile SIM and continue using it, your service shall be subject to Virgin Media’s standard pay monthly terms and conditions which can be found at www.virginmedia.com/legal.
All Volt products and benefits provided on the basis that you also have or purchase an eligible pay monthly O2 SIM – please see O2 tab for more details.