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Switch broadband provider

Switching broadband providers with Virgin Media is quick and easy.

Enter your postcode to see what you can get:

How switching broadband providers works

1. Check your postcode: to see what deals you can get.

2. Sign up today: and we’ll confirm your installation date within 48 hours.

3. Contact your provider: so that they can cancel your contract.

4. Our WiFi Hub arrives: just plug it straight in or we can set it up for you.

Switch broadband and more

Switch TV and broadband

Watch and stream your favourite shows on our 4K-ready TV 360 box, online and on the go.

See epic broadband and TV deals

Get more from a supercharged deal

Enjoy a speed upgrade, double data and loads more exclusive rewards, at no extra cost.

See Volt Fibre Broadband deals

Switch phone and broadband deals

Our Talk Evenings, Weekends, and Anytime plans come with unlimited inclusive calls.

See broadband and phone deals

FAQs

The legal stuff

*Monthly price of Virgin Media’s main services and O2 Airtime Plan will increase each April from April 2025 by the Retail Price Index rate of inflation announced in February each year plus 3.9%. Doesn’t apply to any add-ons you may have selected, out-of-bundle charges or admin costs, which may increase separately. See www.virginmedia.com/prices and www.o2.co.uk/prices for details.

No setup fee

This promotion means you won’t pay the usual setup fee of £35. No setup fee is available on all bundles, broadband & phone, and broadband only packages. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service.

These prices are for new customers only.

Virgin Media services are only available in eligible Virgin Media network areas. Virgin TV 360 and, for the time being, home phone are not available in new network expansion areas.

All of the products on this page are subject to survey, network capacity and a credit check.

Each service has a minimum contract length that’s shown in your basket.

If you take a bundle with both Virgin Media and O2, you’ll have separate contracts and bills – one for Virgin Media, and another for O2.

Priority is a service from O2 that current Virgin Media customers aged 16+ can also use.
  • Offers are subject to eligibility and availability.
  • Read the terms on the Priority app or at o2.co.uk/terms

  • Get fast, reliable WiFi gliding through every room or money back
    Eligible Virgin Fibre areas only. WiFi Guarantee available with M50 broadband or faster. £8p/m extra or included with Gig1, Gig2 or Volt. At least 30Mbps download speeds in every room or £100 one-off credit. Up to 3 WiFi Pods if needed. Exclusions & legal stuff apply.

    †To verify, see: https://www.virginmedia.com/legal/awards. Best in Test: based on umlaut Fixed Broadband Benchmark 2023 comparing major UK ISPs on download speed, upload speed, latency and stability. Uswitch Most Popular Broadband Provider: based on Uswitch consumer research Dec 2022 - Jan 2023 conducted by Opinium comparing broadband sales volumes and overall customer satisfaction of major UK ISP operators, split equally to form a combined score. Best Combined Connectivity Experience: based on GWS test results Oct 2022-Apr 2023 comparing data connectivity performance of major UK mobile operators and their associated ISP partners to form a combined score across both mobile network and WiFi experience.