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Broadband speed test

Use the speed checker on this page to find out how fast your current broadband connection’s download and upload speed is.



How to run an internet speed test


Just tap the button below and the speed checker will do the rest. The broadband speed test will tell you how fast your broadband’s download and upload speeds are in megabits per second (Mbps).

How does the broadband speed checker work?

The broadband speed test measures your internet connection by downloading and uploading small bits of data and then calculating how long the process takes.

To get the most accurate result it’s best to connect to your router using an ethernet cable, unless you’re testing what WiFi speeds you can get in certain parts of your property.

Is the WiFi speed test accurate?

Overall yes, but there are some things you can do to improve the accuracy of the reading.

  • Try not to have other browser tabs open and close other windows or apps that may be open.

  • Make sure you don’t have other devices or consoles connected to the WiFi as they can interfere with the signal.

  • Connect to your router with a wired connection, if you can, and turn off the WiFi on your computer.

  • Switch off antivirus software and firewalls, if possible.

  • Test your broadband speed at different times in the day to get an average reading.

What affects your broadband speed?

There are a few factors that will affect the internet connection and speed of broadband service you can get at home. This could be anything from how far your property is from the telephone exchange, to where you’ve placed your router or even how large your home is. It is worth being aware of these factors when assessing how well your broadband is performing.

Find out more about what affects your broadband speed

Why should I test my broadband speed?

There are a number of good reasons to start checking your broadband. For example:

  • To make sure your broadband provider is giving you the speeds you were promised

  • To check for WiFi blackspots in certain areas of your property

  • To see if your broadband speeds vary at different points in the day

It’s important to know how well your broadband is performing, and that you’re getting what you pay for. Our internet speed checker will check if your internet provider’s broadband is right for your household. The results from your broadband speed test could help you find a better broadband deal to suit your work, streaming or browsing needs.

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Why is my internet connection so slow?


There could be any number of issues affecting your broadband connection and making it slow. Once you have disconnected and double-checked everything that could affect your broadband speed result, it might be best to do another check of your set-up.

Make sure all routers and cables are correctly connected and your wireless passwords are all right. If that all seems as it should be, there could be a fault on your line, faulty equipment or a temporary problem with the service. Contact your broadband provider to ask if there are any known issues that could be affecting your service.

How can I improve my internet speed?


There are a few tips and tricks that could help improve your broadband speed.

  • Adjust your router position: moving it as far away as possible from electrical devices, especially wireless ones like baby monitors

  • Upgrade your router. Having more up to date equipment may help improve your speed. Some broadband routers are not able to supply the fast broadband speeds available from providers.

  • Plug your router directly into your home’s main phone socket. If you’re not sure which socket this is, get in touch with your broadband provider

  • Update all your internet browsers

  • Try using a wired internet connection using an ethernet cable (if you can) instead of a WiFi connection

  • Talk to your internet service provider or have a look around for a new one

Where can I compare broadband speeds?

Check out our list of the fastest broadband speeds for all major broadband providers. Get yourself the information, so you can make the best choice for you.

Provider
Average Speed

Virgin Media

1130 Mbps

BT

910 Mbps

Vodafone

900 Mbps

Talk Talk

No median stated / over 900 Mbps

EE

300 Mbps

Sky (inc. Sky Name TV)

285 Mbps

Post Office

67 Mbps

Plusnet

66 Mbps

The legal stuff

£75 shopping voucher or £75 bill credit:
• This offer is available to new Virgin Media customers ordering the Big bundle or Big + Picks bundle online.
• The bundle needs to be ordered between 12th May 2022 and 11.59pm on 18th May 2022.
• Your contract runs for 18 months.
• This offer can’t be used with another offer.
• A household can only claim 1 shopping voucher or 1 bill credit amount.
• We can remove this offer at any time.
• Prices may change during your contract.
• We can’t offer cash or anything else in place of this offer.
• You won’t be able to keep your shopping voucher or bill credit if:
• You cancel your services before they’re installed or before the end of your 14 day cancellation period.
• You downgrade your bundle before your services are installed or before the end of your 14 day cancellation period.

£150 shopping voucher or £150 bill credit:
• This offer is available to new Virgin Media customers ordering the Bigger bundle, Bigger bundle + Sports, Bigger bundle + Movies, or broadband and TV bundles online.
• The bundle needs to be ordered between 12th May 2022 and 11.59pm on 18th May 2022.
• Your contract runs for 18 months.
• This offer can’t be used with another offer.
• A household can only claim 1 shopping voucher or 1 bill credit amount.
• We can remove this offer at any time.
• Prices may change during your contract.
• We can’t offer cash or anything else in place of this offer.
• You won’t be able to keep your shopping voucher or bill credit if:
• You cancel your services before they’re installed or before the end of your 14 day cancellation period.
• You downgrade your bundle before your services are installed or before the end of your 14 day cancellation period.

£200 shopping voucher or £200 bill credit:
• This offer is available to new Virgin Media customers ordering the Biggest TV bundle or Ultimate Volt bundle online.
• The bundle needs to be ordered between 12th May 2022 and 11.59pm on 18th May 2022.
• Your contract runs for 18 months.
• This offer can’t be used with another offer.
• A household can only claim 1 shopping voucher or 1 bill credit amount.
• We can remove this offer at any time.
• Prices may change during your contract.
• We can’t offer cash or anything else in place of this offer.
• You won’t be able to keep your shopping voucher or bill credit if:
• You cancel your services before they’re installed or before the end of your 14 day cancellation period.
• You downgrade your bundle before your services are installed or before the end of your 14 day cancellation period.

Virgin Media £75 bill credit: This offer is available to new Virgin Media customers ordering the Big bundle or Big + Picks bundle online.
This bill credit will be applied to your first bill. Any that’s left over will be applied to your following bills until it’s all used. This offer runs between 12th May 2022 and 11.59pm on 18th May 2022.

Virgin Media £150 bill credit: This offer is available to new Virgin Media customers ordering the Bigger bundle, Bigger bundle + Sports, Bigger bundle + Movies, or broadband & TV bundles online.
This bill credit will be applied to your first bill. Any that’s left over will be applied to your following bills until it’s all used. This offer runs between 12th May 2022 and 11.59pm on 18th May 2022.

Virgin Media £200 bill credit: This offer is available to new Virgin Media customers ordering the Biggest TV bundle or Ultimate Volt bundle online. This bill credit will be applied to your first bill. Any that’s left over will be applied to your following bills until it’s all used. This offer runs between 12th May 2022 and 11.59pm on 18th May 2022.

Retail voucher:
• One voucher per household.
• You’ll receive an automated email from Virgin Media advising you about when you’ll receive an email from Edenred.
• You’ll receive your unique redemption code via email from Edenred 28 days after you’ve had your services installed.
o This email can take up to 24 hours to be sent out.
• Once you’ve redeemed your voucher code on Edenred’s Compliment Select site, your voucher will be delivered within 3-5 working days via post or within 24 hours to your chosen email address.
• You’ll need to use your unique redemption code within 90 days of the issue date on the Compliments Select site – the email from Edenred will contain instructions on how to do this.

These prices are for new customers only.

Virgin Media services are only available in Virgin Media network areas.

All of the products on this page are subject to survey, network capacity and a credit check.

Each service has a minimum contract length that’s shown in your basket.

If you take a bundle with both Virgin Media and O2, you’ll have separate contracts and bills – one for Virgin Media, and another for O2.

Priority is a service from O2 that current Virgin Media customers aged 16+ can also use.
  • Offers are subject to eligibility and availability.
  • Read the terms on the Priority app or at o2.co.uk/terms