Fibre broadband

Introducing Virgin Media's fibre-optic broadband, faster and more reliable than standard broadband.

What does our fibre broadband include?

You’ll get to have all of this, all for no extra cost.

Priority from O2

Ours is the only fibre broadband that comes with daily treats, exclusive offers, pre-sale tickets to the biggest gigs and events – all the rewards on the Priority app.

Peace of mind

Our network is 99.93% reliable and you can get eligible faults repaired and serviced, on us.

Security protection

With our fibre broadband you'll get Virgin Media Web Safe. It includes Virus Safe and Child Safe to keep your devices and family safe online.

Even more reasons to choose Virgin Media, the UK’s fastest major broadband provider

Gigabit speeds

Our award-winning network offers UK fastest widely available fibre broadband averaging 1,130Mbps downloads.

Explore Gig1

Supercharged deals

Volt Fibre Broadband comes with a speed boost, double data and loads more exclusive benefits.

See Volt deals

Stream credit

Get 10% credit back on the TV subscriptions you add to our Stream box, available with our fibre broadband deals.

Find out more

How to switch to Virgin Media

  1. Check your postcode. See what fibre broadband deals you can get.

  2. Order fibre broadband. Our confirmation email arrives within 48 hours.

  3. Cancel your old contract. Please contact your current provider.

  4. Get set up on a convenient day. Our WiFi Hub plugs in and you’re online.

What is fibre broadband?

Fibre is a superfast broadband connection that travels at almost the speed of light.

Fibre-optic cables deliver the signal to the local cabinet on the street using pulses of light, and then a second type of cable takes the fibre broadband the rest of the way into the home.

Coaxial cables do this for our Virgin Media Fibre Broadband as we’re a cable network, but traditional FTTC (or Fibre to the cabinet) networks use phone lines instead.

Why should I get a fibre broadband deal?

  • Faster internet Fibre broadband can transfer data at a much faster rate across the network than traditional copper wire networks.

  • More reliable Standard broadband is more likely to be affected by electrical interference or long distances on its way to the local cabinet on the street, than fibre broadband.

How to choose the best fibre broadband deal

Not sure how fast you need to go? Why not look into M125 Fibre Broadband if you have fewer than 10 devices or start from M250 Fibre Broadband if you have more.

M350 Fibre Broadband and our higher M500 Fibre Broadband and Gig1 speeds are great for gaming and busy, gadget-filled homes. Learn more about our speeds to help you choose our best deal for you.

Good to know – Our broadband and phone deals are often cheaper than getting broadband on its own. See if having a home phone plan can help you save each month.


The legal stuff

No setup fee

This promotion means you won’t pay the usual setup fee of £35. No setup fee is available on all bundles, broadband & phone, and broadband only packages until 30th April 2023. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service.

These prices are for new customers only.

Virgin Media services are only available in eligible Virgin Media network areas. TV 360, home phone, Volt benefits and WiFi Guarantee not currently available in 2022/23 network expansion areas.

All of the products on this page are subject to survey, network capacity and a credit check.

Each service has a minimum contract length that’s shown in your basket.

If you take a bundle with both Virgin Media and O2, you’ll have separate contracts and bills – one for Virgin Media, and another for O2.

Priority is a service from O2 that current Virgin Media customers aged 16+ can also use.
  • Offers are subject to eligibility and availability.
  • Read the terms on the Priority app or at o2.co.uk/terms

  • Fastest WiFi guarantee of any major provider
    Comparing WiFi guarantees of major UK ISPs. Terms of guarantee vary by provider. To verify click here. Virgin Fibre Areas only. Available with M50 broadband or faster. £8p/m extra or included with Gig1 or Volt. At least 20Mbps download speeds in every room or £100 one-off credit. Up to 3 WiFi Pods if needed. Excludes broadband faults and broadband network outages. Further exclusions & legal stuff apply.

    UK’s fastest widely available broadband
    Virgin Media Gig1 (average download speed 1130Mbps) vs fastest widely available average download speeds of UK ISPs. For verification see virginmedia.com/fast