How to choose fibre broadband

Our broadband fibre deals deliver super speed, reliable connections and flexibility.

Picking the best fibre broadband for you

Fibre broadband uses fibre optic cables to send data quicker than any delivery method that’s come before.

Compared to traditional broadband – which uses copper phone lines – our fastest widely available average broadband speeds are 9x quicker than Sky and BT’s.

We have a range of superfast broadband options designed to suit everybody and every home’s needs, and they now have no setup fee!

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Virgin Media’s Fibre Broadband service

To make sure everyone at home is well catered for on the internet front, you should consider the overall need for speed, activities and the number of devices you use. If you're browsing, studying and getting things done at home, it is easy to imagine a scenario when someone is in a video-call, while someone else is streaming TV, meanwhile there is also someone getting stuck into some gaming.

Take a look at the Virgin Media broadband speeds to find out how we could help you, in a variety of situations at home.

M100 Broadband

This popular family package gives a fibre internet solution with speeds of up to 108Mbps. Perfect for busy households using 5-9 devices for streaming, browsing and gaming.

M200 Broadband

A strong broadband option for streaming HD content, downloading massive games and keeping smart speakers constantly connected, with an average speed of 213Mbps.

M350 Broadband

This superfast broadband deal averages speeds of 362Mbps, perfect for streaming Ultra HD shows or films. It’s also a great choice if you need to support multiple smart speakers and devices, and you find yourself making more frequent video calls.

M500 Broadband

Downloading mammoth files in minutes while competing with the gamers in your household? Averaging 516Mbps, this is the perfect package for the busy, connected home.

Gig1 Broadband

Our most impressive, future-ready fibre broadband deal. Lightning-fast for the busiest households, packed with web-enabled smart technology, where everyone’s surfing and downloading at once.

Why choose a fast fibre broadband deal from us

Market-leading speeds

Our fastest widely available average broadband speeds will help you surf, view, download and get connected. We’re widely available in the UK, connecting homes with superfast broadband up and down the nation.

See our speeds

Smart, Intelligent WiFi

New technology in our Hub wireless routers automatically switches your WiFi network to the quietest channel during busy periods, so you’re always receiving the fastest WiFi possible.

Explore Intelligent WiFi

Contracts to suit you

One size doesn’t fit us all so we offer flexible packages to suit your situation. Select a deal you'll be happy with and find your perfect match.

See our broadband packages

Unlimited downloads

Unlimited really means no limits – no hidden data caps or traffic management. Indulge in HD movies, multiplayer games and ridiculously large file downloads.

View Unlimited broadband

Need a hand setting up?

When you need a little help to get your devices online our experts can help get you connected before too long. We pride ourselves on simple installations, keeping you up to date from start to finish.

All about fibre broadband

Fibre broadband is fast, reliable and convenient; allowing you to get on with everything you need to get done. From home-working, to TV streaming, film downloading and all manner of smart speakers (and other devices), fibre broadband enables the digitally connected life we live today.

With the shift to online shopping and the availability of working from home as an option, having superfast, reliable broadband seems like it will be one of the pillars everyone will rely on in the future – if not the present day.

What is fibre broadband?

Fibre broadband is also sometimes known as fibre-optic broadband, which takes its name from the type of cable used to encode and transmit the superfast internet signal. In the past, an overwhelming majority of connections in the UK were delivered on copper telephone lines or mobile networks to hook up homes to their providers.

More recently, there has been a significant infrastructure investment in UK broadband networks, replacing the old copper wires with fibre-optic cables. These cables are made of glass or plastic, which allows more information to be sent along them; allowing fibre broadband speeds to course along much faster than traditional ADSL (or Asymmetric Digital Subscriber Line if anyone asks).

What speeds would I expect with fibre?

There are several different ways fibre-optic broadband would reach your home. Depending on what type of connection you have, the speed of your connection will vary from between 36Mbps and 362Mbps, or even 900Mbps – or higher, if you can get Gig1 fibre broadband with Virgin Media.

Explore our broadband speed options

What is the difference between fibre broadband and standard broadband?

Regular broadband is called ADSL , which refers to internet services delivered on copper wires. The main difference you get from fibre broadband is speed; fibre optic cables offer a much faster internet connection, to power all your digitally-connected devices and online life.

Speed and delivery

The majority of ADSL broadband connections offer average download speeds of roughly 10Mbps – though due to the older nature of the copper-wire based infrastructure delivering it, service may vary.

Delivery speeds will often depend on the particular lines you’re connected on, distance to broadband exchange and how far you are from your street cabinet. Also, how many people in your neighbourhood are trying to access the internet all at once! In reality, ADSL users can receive anything from around 16Mbps to less than 1Mbps.

The speed upgrade with fibre broadband

When you’re looking at fibre broadband services, most start of around 36Mbps, some three times faster than ADSL. Also the delivery technology is both more robust and offers a more consistent service.

Fibre broadband packages at lower speeds are often around the same price as ADSL, sometimes actually cheaper than the equivalent on the copper-wire delivered broadband. Fibre broadband goes up to blistering, ultra-fast speeds though. Nowadays, you can got up to 1Gbps – which is 100 times fast than copper-based broadband.

Take a look at Gigabit Broadband at Virgin Media

How fast is Virgin Media broadband?

The world is connected as never before and we understand the considerable need for speed across broadband services at home – especially where home can mean the office and school room in today’s world. Which is why we are known for delivering ultrafast speeds you can rely on, and use to get your various devices connected.

From our M50 broadband package all the way up to our fastest service, Gig1 Fibre Broadband, we offer a complete range of broadband connections for you to consider. Explore Virgin Media Broadband speeds.

Do I need fibre broadband

The world is connected as never before and we understand the considerable need for speed across broadband services at home – especially where home can mean the office and school room in today’s world. Which is why we are known for delivering ultrafast speeds you can rely on, and use to get your various devices connected.

From our M50 broadband package all the way up to our fastest service, Gig1 Fibre Broadband, we offer a complete range of broadband connections for you to consider. Explore Virgin Media Broadband speeds.

Normal demands on broadband

  • Social media - 1Mbps
  • Web browsing – 2Mbps
  • Standard definition Netflix – 3Mbps
  • High definition Netflix – 5Mbps
  • 4K Netflix – 25Mbps
  • Cloud gaming (e.g. Google Stadia) – 35Mbps
  • Online gaming – 3-6Mbps

Naturally, every digital service you use will have different requirements and the internet of connected things grows wider and more interesting by the month. You might have smart speakers, new gaming consoles like PS5 or connected Peleton bikes. A simple rule is: the more you are doing at once, the faster your broadband service should be to keep up, and keep you all happy!

What are ideal broadband speeds to have at home?

However you are set up at home, you’re almost certain to need strong and reliable broadband to serve your devices and keep you chatting, working and viewing. Here are some ideas around internet speeds with different set-ups.

When we say Mbps, that means megabits per second. This is the unit broadband speed is measured in, and lets you know how many bits of information are being downloaded or uploaded every second.

What is Gig1 Fibre broadband?

Virgin Media’s fastest broadband service, Gig1 is future-ready and rocking a digital-life enhancing 1Gbps download speeds – straight to your wireless router. Now everyone in your house can do more, view more and all stream at the same time.

Why would I need Ultrafast broadband?

The digital world of entertainment now lets you view your favorites in super-sharp cinematic Ultra HD, or 4K as it’s otherwise known. To enjoy that on every device, from the biggest flatscreen to a 4K computer or tablet needs a lot of download power.

Gig1 will let you do that even when other people in the house are updating their social media profiles or listening to music online and you’ve got a network of smart devices to keep connected as well. Plus, if you ever want to share a large file, for work, study or for a friend, Gig1 will let you do that in a flash.

Where is Gig1 available?

We’re working hard to bring Gig1 to as many places in the UK as we can. Right now you can enjoy the service in Southampton, Manchester, Reading, Birmingham, Coventry, Edinburgh, Liverpool, Glasgow, Leeds, London, Belfast and Cardiff – and their surrounding areas. To find out if your home’s one of the lucky ones, use our postcode checker.

Can I get fibre broadband in my area?

In 2021, a majority of homes in the UK can get fibre broadband from at least one supplier of the service. This is according to regulator Ofcom who say superfast broadband is available to 95% of UK homes.

In reality, most of these connections are delivered as FTTC (fibre to the cabinet) via Openreach’s networks. Meanwhile, around 18% of UK homes are able to access full fibre (FTTP or fibre to the premises), though a number of providers are rolling out new networks in the coming months and years to boost this figure.

At Virgin Media, we are keen to help as many homes and businesses we can by providing fibre broadband in their areas. We currently reach just over 44% of homes in the UK and we’re expecting that to rise to almost 53%. We’re aiming to connect around 4 million extra homes and businesses.

You can use our postcode checker to

Find out if you can get fibre broadband where you live.

Why can’t I get fibre broadband in my area?

There are several practical reasons why some homes can’t as of yet get fibre broadband to power up their internet and digital life. One of the most common comes purely down to the cost of installing infrastructure.

This can be an issue in rural areas. It can be expensive for providers to route cabling to remote locations; as perhaps there might not be huge numbers of users. In those cases, it comes down to pure economics, looking at the cost of investment next to a small number of customers concerned. Even in more suburban settings, if you perhaps live in a city for example, there is no guarantee superfast fibre broadband will be available.

Some areas are so densely populated there just isn’t room to add extra capacity for fibre connections, and many purpose-built flats are poorly served because of the way they were wired up during their construction.

If I can’t get fibre, what are my options?

There are some speedy options for you in the form of mobile broadband. 4G speeds can reach impressive speeds while 5G broadband (albeit with low coverage in early 2021 but improving) also offers ultrafast speeds for it's users.

Picking the best fibre broadband for you

You will know your own needs and the requirements of your household. You’ll be balancing out speed, convenience and cost by month and perhaps thinking about how many internet-hungry devices you have to serve – and use at the same time.

You can find a selection of broadband deals, and the most important facts and figures you need to know about Virgin Media’s service here, in our Fibre Broadband page.

How do I switch to Virgin Media broadband?

It’s a competitive world and understandably you might be looking around for a better broadband deal with a new provider. Here’s what to look out for.

The legal stuff

New customers only. SERVICES ONLY AVAILABLE IN VIRGIN MEDIA NETWORK AREAS. Subject to survey, network capacity and credit check. A minimum period applies to the services, please check basket for details.

What is a minimum period? **When you take any services from us you will be committing to taking that service for a minimum amount of time (e.g. 18 months). We call this a minimum period, minimum term or minimum commitment period but they mean the same thing. Please check your basket for details of the minimum period that applies to the services you have chosen.

What if I cancel or move home? If you cancel during the minimum period, you may need to pay an early disconnection fee, including when you move to a property outside of the Virgin Media Network area – this is because you will be asking to cancel your services early. The Virgin Media network does not cover all of the UK – please use our post code checker here to check availability. You can find more details on the early disconnection fee and process by visiting the Legal Stuff section of the website here. For the full terms and conditions please click here.