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500Mb Broadband

Speed up your digital life with ultrafast M500 Fibre Broadband, our way of saying 500Mbps internet.

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Here's what you can get at your home

What is M500 Fibre Broadband?

M500 is our way of saying 500Mbps (megabits per second). It’s ultrafast, and with Virgin Media our M500 broadband package boasts average download speeds of 516Mbps and average upload speeds of 52Mbps – faster than the UK’s average home broadband service (63Mbps).

Keep everyone online

With M500 Fibre Broadband, we can keep up with even the busiest of homes. It doesn’t matter if you’re taking video meetings in one room, downloading games in the other with others streaming videos elsewhere – we’ve got you covered. An average download speed of 516Mbps will keep everyone logged on, connected and smiling.

More drama, even in 4k

With a broadband speed this fast, you shouldn't have to worry about your TV streams dropping out, even in UHD 4K. All you have to do is decide what to binge next.

Super-smart connections

Whether it’s smart speakers, Ring cameras or the usual host of tablets, laptops and phones, the more devices you have running, the faster your connection needs to be. For households running a network of devices at the same time, M500 Fibre Broadband can easily take the load and keep everyone online.

Working from home? If your business is registered to your home address, consider fixed price business broadband, backed up by 24/7 phone support.

500Mbps broadband isn't the only superfast option…

M500 wireless broadband is just one of the many superfast speeds that you can explore with us. Here’s our full range of options, so you can take a look.

FAQs

The legal stuff

*Monthly price of Virgin Media’s main services and O2 Airtime Plan will increase each April from April 2025 by the Retail Price Index rate of inflation announced in February each year plus 3.9%. Doesn’t apply to any add-ons you may have selected, out-of-bundle charges or admin costs, which may increase separately. See www.virginmedia.com/prices and www.o2.co.uk/prices for details.

No setup fee

This promotion means you won’t pay the usual setup fee of £35. No setup fee is available on all bundles, broadband & phone, and broadband only packages. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service.

These prices are for new customers only.

Virgin Media services are only available in eligible Virgin Media network areas. Virgin TV 360 and, for the time being, home phone are not available in new network expansion areas.

All of the products on this page are subject to survey, network capacity and a credit check.

Each service has a minimum contract length that’s shown in your basket.

If you take a bundle with both Virgin Media and O2, you’ll have separate contracts and bills – one for Virgin Media, and another for O2.

Priority is a service from O2 that current Virgin Media customers aged 16+ can also use.
  • Offers are subject to eligibility and availability.
  • Read the terms on the Priority app or at o2.co.uk/terms

Get fast, reliable WiFi gliding through every room or money back
Eligible Virgin Fibre areas only. WiFi Guarantee available with M50 broadband or faster. £8p/m extra or included with Gig1, Gig2 or Volt. At least 30Mbps download speeds in every room or £100 one-off credit. Up to 3 WiFi Pods if needed. Exclusions & legal stuff apply.