500Mb Broadband
Speed up your digital life with ultrafast M500 Fibre Broadband, our way of saying 500Mbps internet.
FAQs
500Mbps an excellent connection for online gaming and one of our recommended broadband packages for serious gamers. With average download speeds of 516Mbps, M500 broadband provides fast internet speeds with low latency when playing online. Take a look at our gaming broadband for more info.
Our M500 broadband package is incredible. It’s perfect for large households where lots of people are online at the same time, even if they’re doing pretty download-heavy things.
It’s easy to check if you can get our M500 broadband – just head over to our postcode checker.
500Mbps broadband is ultrafast. Download an HD movie in a single minute, or stream 4K content on up to 20 devices, all at the same time! 500Mbps broadband is so fast you can do pretty much whatever you want with it – the sky’s the limit.
It sure is! That means you can stream, game, browse and keep your smart speakers connected without worrying about fair usage limits, traffic management or speed throttling with our unlimited broadband deals.
500Mbps broadband is blazing-fast, allowing you to stream in ultra-HD on 20 devices, all at the same time! It’s perfect for busy households who are all streaming ultra-HD content at the same time, or for people who do a lot of online gaming and require a stable connection.
Please read our blog: 'What is Ultrafast Broadband?'
The legal stuff
6 bottle Virgin Wines case or £50 bill credit:
- This offer is available to new Virgin Media customers ordering the Big + Picks or Bigger bundle online, including Volt variants.
- The bundle needs to be ordered between 27th March 2023 and 11.59pm on 29th March 2023.
- Your contract runs for 18 months.
- This offer can’t be used with another offer.
- A household can only claim 1 Virgin Wines case or 1 bill credit amount.
- We can remove this offer at any time.
- Prices may change during your contract.
- We can’t offer cash or anything else in place of this offer.
- You won’t be able to keep your Virgin Wines case or bill credit if:
- You cancel your services before they’re installed or before the end of your 14 day cancellation period.
- You downgrade your bundle before your services are installed or before the end of your 14 day cancellation period.
16 bottle Virgin Wines case or £100 bill credit:
- This offer is available to new Virgin Media customers ordering the Bigger + Movies, Bigger + Sports, Biggest TV (including Volt variants) or the Ultimate Volt bundle online.
- The bundle needs to be ordered between 27th March 2023 and 11.59pm on 29th March 2023.
- Your contract runs for 18 months.
- This offer can’t be used with another offer.
- A household can only claim 1 Virgin Wines case or 1 bill credit amount.
- We can remove this offer at any time.
- Prices may change during your contract.
- We can’t offer cash or anything else in place of this offer.
- You won’t be able to keep your Virgin Wines case or bill credit if:
- You cancel your services before they’re installed or before the end of your 14 day cancellation period.
- You downgrade your bundle before your services are installed or before the end of your 14 day cancellation period.
Virgin Media £50 bill credit: This offer is available to new Virgin Media customers ordering the Big + Picks or Bigger bundle online, including Volt variants. This bill credit will be applied to your first bill. Any that’s left over will be applied to your following bills until it’s all used. This offer runs between 27th March 2023 and 11.59pm on 29th March 2023.
Virgin Media £100 bill credit: This offer is available to new Virgin Media customers ordering the Bigger + Movies, Bigger + Sports, Biggest TV (including Volt variants) or the Ultimate Volt bundle online. This bill credit will be applied to your first bill. Any that’s left over will be applied to your following bills until it’s all used. This offer runs between 27th March 2023 and 11.59pm on 29th March 2023.
No setup fee
This promotion means you won’t pay the usual setup fee of £35. No setup fee is available on all bundles, broadband & phone, and broadband only packages until 30th April 2023. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service.
These prices are for new customers only.
Virgin Media services are only available in eligible Virgin Media network areas. TV 360, home phone, Volt benefits and WiFi Guarantee not currently available in 2022/23 network expansion areas.
All of the products on this page are subject to survey, network capacity and a credit check.
Each service has a minimum contract length that’s shown in your basket.
If you take a bundle with both Virgin Media and O2, you’ll have separate contracts and bills – one for Virgin Media, and another for O2.
- Offers are subject to eligibility and availability.
- Read the terms on the Priority app or at o2.co.uk/terms
Fastest WiFi guarantee of any major provider
Comparing WiFi guarantees of major UK ISPs. Terms of guarantee vary by provider. To verify click here. Virgin Fibre Areas only. Available with M50 broadband or faster. £8p/m extra or included with Gig1 or Volt. At least 20Mbps download speeds in every room or £100 one-off credit. Up to 3 WiFi Pods if needed. Excludes broadband faults and broadband network outages. Further exclusions & legal stuff apply.
UK’s fastest widely available broadband
Virgin Media Gig1 (average download speed 1130Mbps) vs fastest widely available average download speeds of UK ISPs. For verification see virginmedia.com/fast