Here's what you can get at your home
FAQs
362Mbps is the average download speed of M350 Fibre Broadband (that’s 5x faster than the UK’s average speed). Uploads average speeds of 36Mbps.
The benefit of gaming on M350 Fibre Broadband, compared to our M125 or M250 speeds, is that it offers:
- Higher bandwidth – So the gamer’s experience is less likely to be affected when several devices are online, at the same time.
- Faster uploads – Good for streaming and sharing live gameplay, smoothly, on platforms like Twitch.
M350 is a fantastic broadband speed! At Virgin Media, our average download speeds with the M350 package are a huge 362Mbps, and our average upload speeds are 36Mbps. That’s more than enough for a large household where multiple people are streaming, gaming and more.
If M350 sounds good to you, why not keep an eye out for deals with £0 setup cost. Visit broadband no setup for more info and you can also check for current deals.
Our M350 broadband package is ultrafast. Our average download speeds are 362Mbps and average upload speeds are 36Mbps, making it great for large households.
350Mbps is more than enough for streaming Netflix. The minimum download speed for Netflix is 3Mbps for standard definition, 5Mbps for high definition and 25 Mbps for 4k – so you’ll have plenty of bandwidth with 350Mbps.
350Mbps is not just fast, we consider it to be ultrafast. Anything over 100Mbps is considered fast, and our M350 broadband is perfect for households that have over 10 devices connected to the internet at the same time.
Both M250 and M350 are ultrafast speeds. To help you decide which is the best choice for you and your household, have a think of how many devices are connected to the internet at the same time (phones, laptops, smart TVs, smart speakers etc) and think about what you do on them. If multiple people are gaming or streaming in ultra-HD at the same time, then a faster speed is always going to be better and provide you with the best service.
Our M350 broadband package is fantastic for online gaming, even if there’s more than one person gaming at the same time.
Our M350 broadband is an ultrafast and reliable connection. This means it can easily support over 10 connected devices at once. Even if they are all streaming in ultra-HD, gaming and on a Zoom call, at the same time.
Sure is! All of our deals come with unlimited broadband, including our M350 speed and cheap broadband options.
Please read our blog: 'What is Ultrafast Broadband?'
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The legal stuff
*Monthly price of Virgin Media’s main services and O2 Airtime Plan will increase each April from April 2025 by the Retail Price Index rate of inflation announced in February each year plus 3.9%. Doesn’t apply to any add-ons you may have selected, out-of-bundle charges or admin costs, which may increase separately. See www.virginmedia.com/prices and www.o2.co.uk/prices for details.
Xbox Series S or £150 bill credit:
- This offer is available to new Virgin Media customers ordering the Bigger Combo bundle + Movies, Bigger Combo bundle + Sports HD, Biggest Combo bundle (including Volt variants) or the Mega Volt bundle online.
- The bundle needs to be ordered between 7 October and 11.59pm on 13 October 2024.
- Your contract runs for 18 months.
- This offer can’t be used with another offer.
- A household can only claim 1 Xbox or 1 bill credit amount.
- We can remove this offer at any time.
- Prices may change during your contract.
- We can’t offer cash or anything else in place of this offer.
- You won’t be able to keep your Xbox or bill credit if:
- You cancel your services before they’re installed or before the end of your 14-day cancellation period.
- You downgrade your bundle before your services are installed or before the end of your 14-day cancellation period.
Virgin Media £150 bill credit:
This offer is available to new Virgin Media customers ordering Bigger Combo bundle + Movies, Bigger Combo bundle + Sports HD, Biggest Combo bundle (including Volt variants) or the Mega Volt bundle online.
This bill credit will be applied to your first bill. Any that’s left over will be applied to your following bills until it’s all used. This offer runs between 7 October and 11.59pm on 13 October 2024.
No setup fee
This promotion means you won’t pay the usual setup fee of £35. No setup fee is available on all bundles, broadband & phone, and broadband only packages. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service.
These prices are for new customers only.
Virgin Media services are only available in eligible Virgin Media network areas. Virgin TV 360 and, for the time being, home phone are not available in new network expansion areas.
All of the products on this page are subject to survey, network capacity and a credit check.
Each service has a minimum contract length that’s shown in your basket.
If you take a bundle with both Virgin Media and O2, you’ll have separate contracts and bills – one for Virgin Media, and another for O2.
- Offers are subject to eligibility and availability.
- Read the terms on the Priority app or at o2.co.uk/terms
Get fast, reliable WiFi gliding through every room or money back
Eligible Virgin Fibre areas only. WiFi Guarantee available with M50 broadband or faster. £8p/m extra or included with Gig1, Gig2 or Volt. At least 30Mbps download speeds in every room or £100 one-off credit. Up to 3 WiFi Pods if needed. Exclusions & legal stuff apply.
†To verify, see: https://www.virginmedia.com/legal/awards. Best Broadband Experience Award: GWS network award based on national tests Dec ’23-May ’24 comparing major UK providers’ average scores in respect of speed, reliability, latency, packet loss & video streaming. User speed depends on broadband package choice. Virgin Fibre areas only. Best Combined Connectivity Experience: based on GWS test results Dec '23-May '24 comparing data connectivity performance of major UK mobile operators and their associated ISP partners to form a combined score across both mobile network and WiFi experience. Best in Test: based on umlaut Fixed Broadband Benchmark 2023 comparing major UK ISPs on download speed, upload speed, latency and stability. Uswitch Most Popular Broadband Provider: based on Uswitch consumer research Dec 2022 - Jan 2023 conducted by Opinium comparing broadband sales volumes and overall customer satisfaction of major UK ISP operators, split equally to form a combined score.