Looking for our terms and conditions? You've come to the right place. We've set it all out in black and white.

O2 Terms

If your household is with both Virgin Media and O2 with Volt benefits, you can read O2’s terms on the O2 site https://www.o2.co.uk/termsandconditions

Extras from O2

Get up to 6 months on us depending on eligible tariff you select (“Extra Period”). Up to 6 months Extra Period:  Cafeyn, McAfee, Audible Amazon Music Unlimited and Disney+ Premium. You’ll be automatically opted a paid monthly subscription after Extra Period: Cafeyn £7.99pm, McAfee £4.99pm, Audible £7.99, Amazon Music Unlimited £10.99, Disney+ Premium £10.99pm. Opt out at any time. Offer may be withdrawn at any time. Charges applied to O2 bill & are subject to change. Eligibility & redemption: must purchase new eligible tariff direct from O2. Select Extra within 28 days of making qualifying purchase & redeem within 28 days of selecting Extra. You may not be eligible to select Partner if you hold an existing account with Partner. Must set up Partner account & agree to their terms of use. Excludes Amazon Prime Video for purchases made via a Virgin Media sales channel or O2 tariffs that are part of a bundle or service with Virgin Media. Disney+ Premium: cannot benefit from more than one Extra Period. RRP £7.99pm. International Bolt On: direct with O2, terms & additional charges apply. Will apply for 36 months or until you leave, cancel or upgrade. Costs £1pm or is free depending on eligible tariff you select, £3pm thereafter. The O2 Travel Inclusive Zone Extra is a daily allowance of unlimited minutes, unlimited texts, and speed capped data roaming (capped at 500kbps) subject to fair usage at no extra charge, in one of our 27 international destinations, non-commercial use only. No upper use limit on data but traffic management steps will apply. Will apply for 36 months or until you leave, cancel or upgrade. Terms & additional charges apply. Tariff eligibility criteria applies which includes being a UK resident, 18+. For how to claim & full terms: www.o2.co.uk/extras.

Priority from O2

Priority is an O2 service. Active Virgin Media broadband customers only. 16+. Internet access and registration required. Offers subject to eligibility criteria and availability. Terms apply, see the Priority app or o2.co.uk/terms.