Virgin Media Landline help and support

We're here to help get to the bottom of any telephone faults if your landline's not working properly, and get things fixed and working as they should.

We understand that having landline faults can be really frustrating, that’s why we’ve provided you with some home phone help and support for when you find your home phone's not working at its best.

You’ll find support for everything, from setting up your home phone to fixing landline problems – and the latest landline deals. All you need to do is pick the category that best suits the phone line problem you're having and then follow the easy step-by-step instructions on the page.

And if after following the steps we need to send you some new equipment, book an engineer because your landline's down, or if you need some more landline help – don’t worry, you’ll be able to get in touch.