Gigabit broadband

Yes, if your area’s connected to our Virgin Media network. Just check your postcode, it’s the quickest way to find out if your home can get up to our gigabit internet speed. We’re adding new areas that can get Gig1 Fibre Broadband all the time.

Our fastest, most powerful fibre broadband gives you all the speed you’ll need to stream, share, work and play.

• Over 1Gbps average download speed straight to the Hub, so the whole home can do more online at the same time.
  
• 104Mbps average upload speed, 5 times faster than UK’s average upload speeds.
  
• We’re 99.86% reliable (our gigabit broadband has got your back).
  
  

Virgin Media Gig1 Fibre Broadband (avg upload speed 104Mbps) vs UK 24-hour average upload speed (9.8Mbps), based on Ofcom UK Home Broadband Performance Interactive report (here - pg 3). Measurement period March 2021. 99.86% average network uptime (based on measurements from customer routers across the Virgin Media network. January 2023 - June 2023). For more details, see here.

Some 900Mbps broadband providers say you can connect 100 devices at the same time. Of course, Gig1 Fibre Broadband is capable of much faster download speeds, currently averaging 1130Mbps. Our gigabit internet is designed to handle the best smart home devices, as well as the laptops, games consoles you have today.

1Gbps broadband is very good for working from home. You should be able to download large files superfast, join video calls and do your work-related tasks, even when others are at home, streaming videos, playing games, working, studying or browsing the web. Adding HomeWorks to your package will give you award-winning internet security and priority tech support while you’re using our broadband for remote working (at home, not on a commercial premises).

At 1,130Mbps, Gig1 Fibre Broadband’s average download speeds are even faster, making this the fastest Virgin Media speed you can get for gaming.

• Decent latency and ping rates You’ll have a smooth gaming experience on a gigabit internet connection.
  
• Play and stream at the same time in Ultra HD Gig1 Fibre Broadband packs upload speeds averaging 104Mbps – that’s 5 times faster than the UK’s average upload speed.
  
  

Virgin Media Gig1 Fibre Broadband (avg upload speed 104Mbps) vs UK 24-hour average upload speed (9.8Mbps), based on Ofcom UK Home Broadband Performance Interactive report (here – pg 4), measurement period March 2021.

Gig1 Fibre Broadband will future-proof and bring harmony to your home.

Plenty of power for everyone

• More speed across your connected devices today – Everyone can stream in Ultra HD, game, video call in different rooms, download and upload work, and more. All at the same time.
  
• Room to add the latest and greatest gadgets tomorrow – Our gigabit internet speed is designed for smart-homes wanting to expand from laptops and tablets into smart TVs, a Google Nest or Amazon Echo smart hub maybe or perhaps voice-activated speakers and smart security systems.

Gig1 Fibre Broadband comes with a WiFi Hub that’s capable of delivering gigabit speeds over WiFi. The average download speed for this package is 1,130Mbps. For context, gigabit speeds are 1,000Mbps or higher.

While all Ethernet cables will provide connectivity between the WiFi Hub and the Ethernet-connected device, it’s always best to use one that’s well-insulated and has quality conductors. We suggest using an Ethernet cable with the category of CAT6 or higher to achieve the maximum speeds.

• M500 Fibre Broadband
  Offering average download speeds of 516Mbps, it’s pretty much half as fast as gigabit internet speeds and yet, it is 10 times faster than the UK’s average download speed.
  
• M350 Fibre Broadband
  With average download speeds of 362Mbps, this could be plenty for online gamers and Netflix lovers, especially if you like watching and streaming your movies and shows in HD or 4K.
  
  

Virgin Media M500 (avg 516Mbps) vs UK average speed 8-10pm (49.9Mbps), based on Ofcom UK Home Broadband Performance Report (here - pg 9). Measurement period March 2021.

Gigabit fibre broadband is extreme speed, for big or gadget-loving families and house shares, as well as online gamers who want our fastest possible connection.

Whatever your needs, we have a broadband or a gaming broadband package that’s right for you and five more speeds to choose from. If you’re going to compare gigabit broadband with these, it’ll help to remember that the faster your home broadband, the more devices you can connect without negatively impacting speed or performance.

1Gbps (gigabits per second) is 20 times faster than 50Mbps (megabits per second). You can download – your files, movies, games – much faster on a 1Gbps connection compared to a 50Mbps speed.

Yes, WiFi Max is available to all Virgin Media customers on broadband packages of M50 or faster. It allows us to bring you our WiFi guarantee which goes hand-in-hand with our self-optimising Intelligent WiFi Hubs. Giving you WiFi that works and peace of mind.

Included at no extra cost for customers with either Gig1 Fibre Broadband or one of our Volt packages, otherwise it's an additional £8 a month. To find out more, visit our WiFi Max page.

Please read our blog: 'What is Ultrafast Broadband?'