What’s Virgin Media HomeWorks?

Virgin Media HomeWorks is a monthly subscription for award-winning internet security and priority tech support.

HomeWorks helps you get back online if something goes wrong with your gadgets or home WiFi while you’re running a small business or working from home.

Who’s eligible for HomeWorks?

You are – if you’re relying on our broadband for remote working (at home, not on commercial premises). You can add HomeWorks to your package and cancel the subscription without affecting your other Virgin Media services.

What does Virgin Media HomeWorks include?

WiFi Guarantee with WiFi Max

Our WiFi guarantee with WiFi Max is our promise you’ll enjoy download speeds of at least 30Mbps in every room or get £100 bill credit. It’s backed up by our signal-boosting mesh WiFi Pods (if needed) and Intelligent WiFi service – at no extra cost with Gig 1 Fibre Broadband and our Volt packages. You can also add WiFi Max to our M50 to M500 Fibre Broadband packs (without Volt) for £8 a month with your first WiFi Pod provided automatically.

This means if you don’t get download speeds of at least 30Mbps in every room, you can bag up to 3 WiFi Pods, on us – and if that still doesn’t do the trick, we’ll pop £100 credit on your next bill.

Find out more about WiFi Max

How to get Virgin Media HomeWorks

Call 0800 064 3855 to add HomeWorks to your broadband package.

You’ll pay £9.99 monthly on a rolling contract – for 40% off (knocking it down to £6 monthly), upgrade your broadband speed while you’re chatting with us. If the boss calls you back to the office (or for any reason), you can cancel your HomeWorks subscription with 30 days’ notice – or sooner for a small fee.

I already have Virgin Media HomeWorks

Here’s how to make the most of your new services and your all the all-important contact points.

  • Get started F-Secure SAFE - Providing security for up to 10 devices.

  • Add your devices today - Click the link below and add your 10 devices to the F-Secure SAFE portal to start protecting your devices today. Add devices to F-Secure portal.

  • Gadget Rescue - 24/7 IT support for all your gadgets. If you need help then getting in touch with Gadget Rescue is easy. Help is available 24/7 online and over the phone. But don’t forget, it’s just for tech support! You can chat to a Gadget Rescue expert online or call free on 0800 014 7398

  • Next-day technician service - If you have any issues, we’ll move fast to get you up and running again – just call us straight away.

Remember: Gadget Rescue is here to help with gadgets you’ve bought yourself. But if you’ve got a problem with your Virgin Media products or services, our tech support teams will fix or replace it as part of the Virgin Media service.

Frequently asked questions

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