What is rolling contract broadband?
Rolling contract broadband (which is sometimes known as no contract broadband, despite coming with a contract) is a short-term internet solution for anyone who wants to get online without being tied into a longer term contract.
When you reach the end of the 30 days, your rolling broadband contract will automatically roll over into the next month, giving you another 30 days access to the internet. This will continue to happen each month unless you decide to end the agreement with us.
The good thing about our 30-day rolling contract is that you wouldn’t receive any early disconnection fees if you cancel your broadband. Just give us 30 days’ notice and we’ll handle the rest.
Pros and cons of no contract broadband
You might be wondering if a short-term, rolling contract broadband would work for your needs. To help you decide, we’ve listed a few of the pros and cons of getting a rolling contract broadband with Virgin Media.
It’s the best option for short term internet access. When you’re on a temporary lease, moving home or travelling, an 18-month contract for cheap broadband and other deals can seem too big a commitment.
There are no early disconnection costs if you leave. With rolling broadband contracts, you simply need to give us 30 days’ notice when you want to cancel it.
We don’t slow our broadband speeds. You’ll be able to choose from a select range of superfast broadband speeds that’s right for your internet usage.
You’ll pay higher upfront costs. All our rolling contract deals have a one-off rolling contract fee of £45, which you may find is worth it for the extra flexibility these deals give you. This isn’t charged for our fixed-term broadband or the special offer broadband no setup deals you can find from time to time.
No entertainment add-ons. There’s currently no option to bundle it with TV to watch channels like Sky Sports, Sky Cinema and more.
A narrower range of broadband speeds. Our top tier broadband speeds – M500 and Gig1 – aren’t available on rolling contract broadband.
It’s more expensive than longer term packages. Whichever broadband speed you choose, the monthly cost will be higher than the same speed on a long-term contract.
Getting our rolling broadband could be ideal if you need short-term or temporary broadband connection. Before you can sign up to our 30-day rolling contract you’ll need to be sure you can get our services where you are. Simply use our broadband postcode checker to see if you’re eligible to get our rolling contract broadband.
If you’re living in short term accommodation or you’re not in the position to make a long term commitment right now, a rolling contract could give you wireless broadband with the flexibility you need. You’ll have:
- The freedom to pay for your broadband on a monthly basis.
A fixed term contract may last for up to two years, unless you pay a fee to leave early. But the advantage of a rolling contract is that there’s no commitment.
- The option to cancel at any time. The early termination fee is only charged if you leave a fixed term contract too soon, so you can leave your rolling contract when you want, without the added expense.
In the sense that there’s no fixed end date, yes. A rolling contract will give you 30 days of superfast broadband and then automatically roll over into the next month, until you decide to cancel. But, just to let you know, if you’re looking for a permanent broadband connection, you may get a better deal from one of our fixed term packages.
If you sign up for our rolling contract broadband, the shortest term you can use our services would be 30 days. As it’s a rolling contract, all you’d need to do is give us 30 days’ notice to leave and you won’t receive an early disconnection fee.
Please contact us and we can cancel your rolling contract with 30 days’ notice:
- Talk to us on Live Chat.
- Send a letter to: Virgin Media, Sunderland, SR43 4AA. Please include your name, address and account number.
Learn more about leaving us.
There are a few differences in the cost and flexibility of these deals, which you’ll want to consider.
Fixed term contracts:
- Long term commitment, usually for 18 or 24 months.
- You can leave early but for a fee.
- Wider choice of speeds and services.
- Lower monthly prices.
Rolling monthly contracts:
- No commitment, broadband lasts 30 days at a time.
- No early termination fee, cancel at any time.
- TV bundles, and M500 and Gig1 speeds aren’t available.
- Higher upfront costs, there’s a £45 rolling contract fee.
We don’t offer a 6-month broadband contract at Virgin Media. However, you could get our 30-day rolling broadband contract, keep it for five months and then give your 30 days’ notice so your broadband ends in the sixth month.
There are a number of differences between getting short-term contract broadband over a longer one. Let’s take a look at what you’ll get with both:
Short-term contract broadband gives you:
- Flexibility: You can keep your rolling contract broadband for as many months as you need and then cancel it with just 30 days’ notice.
- An add-on: You could choose to get short-term broadband and a phone line if you’d like to have a landline.
- No early disconnection fees: When you give us 30 days’ notice, we’ll end your agreement with us, and you won’t receive any penalties for doing so.
Long-term contract broadband gives you:
- Packages to suit your household: Whether you live alone or have a full house with different entertainment needs, our long-term fibre broadband packages have a lot to offer. From our broadband and TV bundle all the way up to our broadband, TV, landline and SIM bundles, you could get the right package to make everyone at home happy.
- Everything in one monthly payment: The packages on our long-term contracts mean you only have to make one payment a month for everything in your bundle.
- Early disconnection fees: You may be charged an early disconnection fee if you decide to cancel your broadband contract after the cooling off period and before the end of your 18-month agreement.
If rolling contract broadband isn’t quite right for you, perhaps one of the following options would suit you better:
- Cheap broadband: Find a package that meets your needs and stays within your budget with our cheap broadband deals. You can still find reasonable broadband deals that offer reliable, fast WiFi without the high price tag.
- Student broadband: If you’re a student, you could be eligible for student broadband. At Virgin Media, we have a range of 12-month or 30-day rolling broadband contracts, ideal for those enrolled on a higher education course. To be eligible, we require your student ID number and for students to live in university halls or private student accommodation, away from their family home.
The legal stuff
*Monthly price of Virgin Media’s main services and O2 Airtime Plan will increase each April from April 2025 by the Retail Price Index rate of inflation announced in February each year plus 3.9%. Doesn’t apply to any add-ons you may have selected, out-of-bundle charges or admin costs, which may increase separately. See www.virginmedia.com/prices and www.o2.co.uk/prices for details.
Xbox Series S or £200 bill credit:
- This offer is available to new Virgin Media customers ordering the Bigger Combo bundle + Movies, Bigger Combo bundle + Sports HD, Biggest TV bundle (including Volt variants), or the Mega Volt bundle online.
- The bundle needs to be ordered between 26th February and 11.59pm on 3rd March 2024.
- Your contract runs for 18 months.
- This offer can’t be used with another offer.
- A household can only claim 1 Xbox or 1 bill credit amount.
- We can remove this offer at any time.
- Prices may change during your contract.
- We can’t offer cash or anything else in place of this offer.
- You won’t be able to keep your Xbox or bill credit if:
- You cancel your services before they’re installed or before the end of your 14-day cancellation period.
- You downgrade your bundle before your services are installed or before the end of your 14-day cancellation period.
Virgin Media £200 bill credit: This offer is available to new Virgin Media customers ordering the Bigger Combo bundle + Movies, Bigger Combo bundle + Sports HD, Biggest TV bundle (including Volt variants), or the Mega Volt bundle online.
This bill credit will be applied to your first bill. Any that’s left over will be applied to your following bills until it’s all used. This offer runs between 26th February and 11.59pm on 3rd March 2024.
No setup fee
This promotion means you won’t pay the usual setup fee of £35. No setup fee is available on all bundles, broadband & phone, and broadband only packages. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service.
- Read the terms on the Priority app or at o2.co.uk/terms
Get fast, reliable WiFi gliding through every room or money back
Eligible Virgin Fibre areas only. WiFi Guarantee available with M50 broadband or faster. £8p/m extra or included with Gig1, Gig2 or Volt. At least 30Mbps download speeds in every room or £100 one-off credit. Up to 3 WiFi Pods if needed. Exclusions & legal stuff apply.
†To verify, see: https://www.virginmedia.com/legal/awards. Best in Test: based on umlaut Fixed Broadband Benchmark 2023 comparing major UK ISPs on download speed, upload speed, latency and stability. Uswitch Most Popular Broadband Provider: based on Uswitch consumer research Dec 2022 - Jan 2023 conducted by Opinium comparing broadband sales volumes and overall customer satisfaction of major UK ISP operators, split equally to form a combined score. Best Combined Connectivity Experience: based on GWS test results Oct 2022-Apr 2023 comparing data connectivity performance of major UK mobile operators and their associated ISP partners to form a combined score across both mobile network and WiFi experience.