What is rolling contract broadband?
Rolling contract broadband (which is sometimes known as no contract broadband, despite coming with a contract) is a short-term internet solution for anyone who wants to get online without being tied into a longer term contract.
When you reach the end of the 30 days, your rolling broadband contract will automatically roll over into the next month, giving you another 30 days access to the internet. This will continue to happen each month unless you decide to end the agreement with us.
The good thing about our 30-day rolling contract is that you wouldn’t receive any early disconnection fees if you cancel your broadband. Just give us 30 days’ notice and we’ll handle the rest.
Pros and cons of no contract broadband
You might be wondering if a short-term, rolling contract broadband would work for your needs. To help you decide, we’ve listed a few of the pros and cons of getting a rolling contract broadband with Virgin Media.
Pros
It’s the best option for short term internet access. When you’re on a temporary lease, moving home or travelling, an 18-month contract for cheap broadband and other deals can seem too big a commitment.
There are no early disconnection costs if you leave. With rolling broadband contracts, you simply need to give us 30 days’ notice when you want to cancel it.
We don’t slow our broadband speeds. You’ll be able to choose from a select range of superfast broadband speeds that’s right for your internet usage.
Cons
You’ll pay higher upfront costs. All our rolling contract deals have a one-off rolling contract fee of £45, which you may find is worth it for the extra flexibility these deals give you. This isn’t charged for our fixed-term broadband or the special offer broadband no setup deals you can find from time to time.
No entertainment add-ons. There’s currently no option to bundle it with TV to watch channels like Sky Sports, Sky Cinema and more.
A narrower range of broadband speeds. Our top tier broadband speeds – M500 and Gig1 – aren’t available on rolling contract broadband.
It’s more expensive than longer term packages. Whichever broadband speed you choose, the monthly cost will be higher than the same speed on a long-term contract.
FAQs
Getting our rolling broadband could be ideal if you need short-term or temporary broadband connection. Before you can sign up to our 30-day rolling contract you’ll need to be sure you can get our services where you are. Simply use our broadband postcode checker to see if you’re eligible to get our rolling contract broadband.
If you’re living in short term accommodation or you’re not in the position to make a long term commitment right now, a rolling contract could give you wireless broadband with the flexibility you need. You’ll have:
- The freedom to pay for your broadband on a monthly basis.
A fixed term contract may last for up to two years, unless you pay a fee to leave early. But the advantage of a rolling contract is that there’s no commitment.
- The option to cancel at any time. The early termination fee is only charged if you leave a fixed term contract too soon, so you can leave your rolling contract when you want, without the added expense.
In the sense that there’s no fixed end date, yes. A rolling contract will give you 30 days of superfast broadband and then automatically roll over into the next month, until you decide to cancel. But, just to let you know, if you’re looking for a permanent broadband connection, you may get a better deal from one of our fixed term packages.
If you sign up for our rolling contract broadband, the shortest term you can use our services would be 30 days. As it’s a rolling contract, all you’d need to do is give us 30 days’ notice to leave and you won’t receive an early disconnection fee.
If you need to cancel at any time just give us 30 days’ notice:
- Call 150 on your Virgin Media home phone (or 0345 454 1111* from any other phone).
- Talk to us on Live Chat.
- Send a letter to: Virgin Media, Sunderland, SR43 4AA. Please include your name, address and account number.
There are a few differences in the cost and flexibility of these deals, which you’ll want to consider.
Fixed term contracts:
- Long term commitment, usually for 18 or 24 months.
- You can leave early but for a fee.
- Wider choice of speeds and services.
- Lower monthly prices.
Rolling monthly contracts:
- No commitment, broadband lasts 30 days at a time.
- No early termination fee, cancel at any time.
- TV bundles, and M500 and Gig1 speeds aren’t available.
- Higher upfront costs, there’s a £45 rolling contract fee.
We don’t offer a 6-month broadband contract at Virgin Media. However, you could get our 30-day rolling broadband contract, keep it for five months and then give your 30 days’ notice so your broadband ends in the sixth month.
There are a number of differences between getting short-term contract broadband over a longer one. Let’s take a look at what you’ll get with both:
Short-term contract broadband gives you:
- Flexibility: You can keep your rolling contract broadband for as many months as you need and then cancel it with just 30 days’ notice.
- An add-on: You could choose to get short-term broadband and a phone line if you’d like to have a landline.
- No early disconnection fees: When you give us 30 days’ notice, we’ll end your agreement with us, and you won’t receive any penalties for doing so.
Long-term contract broadband gives you:
- Packages to suit your household: Whether you live alone or have a full house with different entertainment needs, our long-term fibre broadband packages have a lot to offer. From our broadband and TV bundle all the way up to our broadband, TV, landline and SIM bundles, you could get the right package to make everyone at home happy.
- Everything in one monthly payment: The packages on our long-term contracts mean you only have to make one payment a month for everything in your bundle.
- Early disconnection fees: You may be charged an early disconnection fee if you decide to cancel your broadband contract after the cooling off period and before the end of your 18-month agreement.
If rolling contract broadband isn’t quite right for you, perhaps one of the following options would suit you better:
- Cheap broadband: Find a package that meets your needs and stays within your budget with our cheap broadband deals. You can still find reasonable broadband deals that offer reliable, fast WiFi without the high price tag.
- Student broadband: If you’re a student, you could be eligible for student broadband. At Virgin Media, we have a range of 12-month or 30-day rolling broadband contracts, ideal for those enrolled on a higher education course. To be eligible, we require your student ID number and for students to live in university halls or private student accommodation, away from their family home.
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The legal stuff
*Monthly price shown will increase each April from April 2024 by the Retail Price Index rate of inflation announced in February each year plus 3.9%. Doesn’t apply to Netflix Add to Bill add-on, Disney+ add-on, Lionsgate+ add-on, Stream Entertainment subscriptions or admin charges. See www.virginmedia.com/prices and www.o2.co.uk/prices for details.
6 bottle Virgin Wines case or £50 bill credit:
• This offer is available to new Virgin Media customers ordering the Big bundle or Bigger Combo bundle (including Volt variants) online.
• The bundle needs to be ordered between 25th September and 11.59pm on 28th September 2023.
• Your contract runs for 18 months.
• This offer can’t be used with another offer.
• A household can only claim 1 Virgin Wines case or 1 bill credit amount.
• We can remove this offer at any time.
• Prices may change during your contract.
• We can’t offer cash or anything else in place of this offer.
• You won’t be able to keep your Virgin Wines case or bill credit if:
• You cancel your services before they’re installed or before the end of your 14-day cancellation period.
• You downgrade your bundle before your services are installed or before the end of your 14-day cancellation period.
16 bottle Virgin Wines case or £150 bill credit:
• This offer is available to new Virgin Media customers ordering the Bigger Combo bundle + Sports, Bigger Combo bundle + Movies, Biggest Combo bundle (including Volt variants) or the Mega Volt bundle online.
• The bundle needs to be ordered between 25th September and 11.59pm on 28th September 2023.
• Your contract runs for 18 months.
• This offer can’t be used with another offer.
• A household can only claim 1 Virgin Wines case or 1 bill credit amount.
• We can remove this offer at any time.
• Prices may change during your contract.
• We can’t offer cash or anything else in place of this offer.
• You won’t be able to keep your Virgin Wines case or bill credit if:
• You cancel your services before they’re installed or before the end of your 14-day cancellation period.
• You downgrade your bundle before your services are installed or before the end of your 14-day cancellation period.
Virgin Media £50 bill credit: This offer is available to new Virgin Media customers ordering the Big bundle or Bigger Combo bundle online, including Volt variants. This bill credit will be applied to your first bill. Any that’s left over will be applied to your following bills until it’s all used. This offer runs between 25th September and 11.59pm on 28th September 2023.
Virgin Media £150 bill credit: This offer is available to new Virgin Media customers ordering the Bigger Combo bundle + Sports, Bigger Combo bundle + Movies, Biggest Combo bundle (including Volt variants) or the Mega Volt bundle online. This bill credit will be applied to your first bill. Any that’s left over will be applied to your following bills until it’s all used. This offer runs between 25th September and 11.59pm on 28th September 2023.
No setup fee
This promotion means you won’t pay the usual setup fee of £35. No setup fee is available on all bundles, broadband & phone, and broadband only packages. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service.
These prices are for new customers only.
Virgin Media services are only available in eligible Virgin Media network areas. TV 360 and home phone not currently available in 2022/23 network expansion areas.
All of the products on this page are subject to survey, network capacity and a credit check.
Each service has a minimum contract length that’s shown in your basket.
If you take a bundle with both Virgin Media and O2, you’ll have separate contracts and bills – one for Virgin Media, and another for O2.
- Offers are subject to eligibility and availability.
- Read the terms on the Priority app or at o2.co.uk/terms
Fastest WiFi guarantee of any major provider
Comparing WiFi guarantees of major UK ISPs. Terms of guarantee vary by provider. To verify click here. Virgin Fibre Areas only. Available with M50 broadband or faster. £8p/m extra or included with Gig1 or Volt. At least 30Mbps download speeds in every room or £100 one-off credit. Up to 3 WiFi Pods if needed. Excludes broadband faults and broadband network outages. Further exclusions & legal stuff apply.
UK’s fastest widely available broadband
Virgin Media Gig1 (average download speed 1130Mbps) vs fastest widely available average download speeds of UK ISPs. For verification see virginmedia.com/fast