What to consider when picking a broadband package
When you’re comparing all of the broadband options and weighing up which one is best for you, you might want to consider the following:
Whether you’re a light casual internet user or a gaming and streaming fiend will be a big factor in deciding which bundle is right for you. Carefully consider just how fast of a broadband speed you require and whether you require all of the wonderful add-ons that come with some of our more complete bundles.
If you have a fast paced life and want to do multiple things with your broadband package at once, you’re going to need a deal that can keep up with you. If you want the best of the best, our Gig1 Fibre is the ultimate option for any broadband speedster, with download speeds averaging over 1Gbps, where it's available, so you never need to slow down unnecessarily ever again. You can check your current broadband speed here.
If you’re using your broadband during the day for work then you’ll want to make sure your connection is good enough to handle video calls and emails. And when the work day is over, you may still want a good amount of internet speed to unwind with your favourite TV show or a blockbuster movie. If that’s the case, you’ll need a package that won’t let you down.
Is your business registered to your home address? If so, you could get one of our fixed price business broadband deals with 24/7 phone support included. We offer the UK’s fastest widely available business broadband speeds and you can explore our range of clever features exclusively for business broadband.
A full house usually means heavy usage. Got kids? Then you better be prepared to have a package that can deal with gaming as well as movie streaming. Make sure you compare all of our deals to find one that’s right for every member of your household.
If you’re a regular chatterbox then you’ll have to think about having a bundle that includes phone calls with your broadband so you can ensure you’re never without an ear to chew off.
If you can’t go an evening without watching a latest movie release or getting your binge on with a thrilling series then you’re going to need to look at a bundle that includes some of our TV and entertainment channels.
We're award-winning!†
†Virgin Fibre areas only. Best Broadband Experience Award: GWS network award based on national tests Dec ’23-May ’24 comparing major UK providers’ average scores in respect of speed, reliability, latency, packet loss & video streaming. To verify, see https://www.virginmedia.com/legal/awards. User speed depends on broadband package choice.
Why choose Virgin Media?
We offer an installation and onboarding service that won’t let you down, with experts online at hand to help you with any problems you may encounter on your Virgin Media journey. Our QuickStart home delivery means you can have everything you need delivered straight to your doorstep - with no fuss or hassle. Did we mention that we have superfast internet connection speeds with great reliability?
Experience UHD 4K entertainment going straight into your living room. You can also watch excellent On Demand content in HD whenever you like so you’ll never need to squint your eyes at your telly ever again.
At Virgin Media we use DOCSIS® 3 technology and a unique thicker insulated cable that runs from the cabinet to your home and retains the speed regardless of the distance.
This means you can get the most out of our awesome fast downstream speeds no matter how far you are from our cabinet.
As you've seen above, there’s no shortage of amazing packages for you to choose from. We know that everyone has their own unique needs and Virgin Media is here to cater for each and every one of them.
Our Hubs 3, 4, and 5 are locked and loaded with Intelligent WiFi – self-optimising tech that adapts to your home and automatically sorts WiFi issues for you.
Our flexible 30 day rolling contracts mean you can pay for your services monthly and if you need to cancel at any time, just give us 30 days' notice.
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*Monthly price of Virgin Media’s main services and O2 Airtime Plan will increase each April from April 2025 by the Retail Price Index rate of inflation announced in February each year plus 3.9%. Doesn’t apply to any add-ons you may have selected, out-of-bundle charges or admin costs, which may increase separately. See www.virginmedia.com/prices and www.o2.co.uk/prices for details.
Xbox Series S or £150 bill credit:
- This offer is available to new Virgin Media customers ordering the Bigger Combo bundle + Movies, Bigger Combo bundle + Sports HD, Biggest Combo bundle (including Volt variants) or the Mega Volt bundle online.
- The bundle needs to be ordered between 7 October and 11.59pm on 13 October 2024.
- Your contract runs for 18 months.
- This offer can’t be used with another offer.
- A household can only claim 1 Xbox or 1 bill credit amount.
- We can remove this offer at any time.
- Prices may change during your contract.
- We can’t offer cash or anything else in place of this offer.
- You won’t be able to keep your Xbox or bill credit if:
- You cancel your services before they’re installed or before the end of your 14-day cancellation period.
- You downgrade your bundle before your services are installed or before the end of your 14-day cancellation period.
Virgin Media £150 bill credit:
This offer is available to new Virgin Media customers ordering Bigger Combo bundle + Movies, Bigger Combo bundle + Sports HD, Biggest Combo bundle (including Volt variants) or the Mega Volt bundle online.
This bill credit will be applied to your first bill. Any that’s left over will be applied to your following bills until it’s all used. This offer runs between 7 October and 11.59pm on 13 October 2024.
No setup fee
This promotion means you won’t pay the usual setup fee of £35. No setup fee is available on all bundles, broadband & phone, and broadband only packages. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service.
These prices are for new customers only.
Virgin Media services are only available in eligible Virgin Media network areas. Virgin TV 360 and, for the time being, home phone are not available in new network expansion areas.
All of the products on this page are subject to survey, network capacity and a credit check.
Each service has a minimum contract length that’s shown in your basket.
If you take a bundle with both Virgin Media and O2, you’ll have separate contracts and bills – one for Virgin Media, and another for O2.
- Offers are subject to eligibility and availability.
- Read the terms on the Priority app or at o2.co.uk/terms
Get fast, reliable WiFi gliding through every room or money back
Eligible Virgin Fibre areas only. WiFi Guarantee available with M50 broadband or faster. £8p/m extra or included with Gig1, Gig2 or Volt. At least 30Mbps download speeds in every room or £100 one-off credit. Up to 3 WiFi Pods if needed. Exclusions & legal stuff apply.
†To verify, see: https://www.virginmedia.com/legal/awards. Best Broadband Experience Award: GWS network award based on national tests Dec ’23-May ’24 comparing major UK providers’ average scores in respect of speed, reliability, latency, packet loss & video streaming. User speed depends on broadband package choice. Virgin Fibre areas only. Best Combined Connectivity Experience: based on GWS test results Dec '23-May '24 comparing data connectivity performance of major UK mobile operators and their associated ISP partners to form a combined score across both mobile network and WiFi experience. Best in Test: based on umlaut Fixed Broadband Benchmark 2023 comparing major UK ISPs on download speed, upload speed, latency and stability. Uswitch Most Popular Broadband Provider: based on Uswitch consumer research Dec 2022 - Jan 2023 conducted by Opinium comparing broadband sales volumes and overall customer satisfaction of major UK ISP operators, split equally to form a combined score.