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Welcome to Virgin Mobile

Whether you need help setting up your phone, need an explanation of your roaming charges or just want to check out what benefits you get with Virgin Mobile, you’ve come to the right place. 

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Unlock the power of your phone

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Unlock the power of your phone

What would you like to know more about?

 

Get set up

If you need a little help getting your phone up and running, we’ve got your back.

 Manage your phone 'Setting

 Activate 'Find My iPhone'

 Add a bank card to your 'Wallet'

Data Rollover

Waste not, want not with Data Rollover. Keep your unused data from one month to use the next.
 

Roaming

Don’t wait until you get home to share those sunburned selfies. Use your minutes, texts and data anywhere in the EU just as you would in the UK with Roam Like Home.

My account

You can keep on top of your mobile account quickly and easily online. From checking your balance to seeing your bill and keeping track of your roaming settings, it’s all available in Your Account.

Register for Your Account to get started. You can also download the Your Account app for iOS and Android, so you can stay on top of your account on the bus, at the pub, or during a particularly boring meeting at work.

  

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About your bill

Granted, checking your mobile bill isn’t the most exciting thing you’ll do today, but we’ve made understanding what you’re paying as easy as possible. Now you can get back to the good stuff like bingeing your favourite TV show or eating your bodyweight in biscuits.

Help me understand my bill  

Your benefits

We look after our own at Virgin Mobile. Here are some of the awesome perks you can look forward to.

 

Data-free messaging

Use WhatsApp, Facebook Messenger and Twitter without eating into your data allowance.

Find out more 

F-Secure SAFE

Help keep you and your family protected online from all manner of internet nasties with F-Secure SAFE.

Find out more 

Virgin Media RED

Unlock your exclusive offers and treats with access to the Virgin RED app.

Find out more 

Trade in

Dig out your old phone, send it to us and we’ll turn it into cash or take money off an early upgrade.