With Virgin Media you get so much more
Broadband you can count on
Our network is 99.94% reliable – which means you can count on us to do all the things you love doing online.
Better protected
Built to keep internet nasties away from your home devices, Virgin Media Web Safe is available at no extra cost with our broadband.
Service and repairs at no extra cost
If your Virgin Media kit needs repairing, we’ll get you video calling, streaming and emailing again as quickly as possible.
Making a world of difference
To help the UK meet its net zero goal faster, we’re aiming to prevent 20 million tonnes of CO2 from entering the atmosphere by 2025.
Plus exclusive perks
Perks and prizes with Priority
Broadband customers can get access to Priority from O2 – so if you haven’t already, why not download the Priority app now? It gives you loads of benefits at no extra cost, including exclusive prize draws, ticket pre-sales for gigs and events, and regular rewards from brands like Greggs, Prezzo and Disney+.
Ultimate connectivity, at home or on the go
Remember, when you’re with both Virgin Media and O2, you get supercharged speeds and double mobile data on us*. Plus, you can roam in 75 destinations worldwide at no extra cost, and get up to £150 off a connected device when you take out a phone on a new O2 Connected Plan.
Our fastest widely available speeds are 16x faster than BT’s and Sky’s
1130Mbps
average speed
67Mbps
average speed
59Mbps
average speed
16 times faster: Based on comparison of fastest widely available advertised average download speeds: Virgin Media Gig1 average speed 1130Mbps vs 67Mbps for BT Fibre 2 and 59Mbps for Sky Broadband Superfast. Virgin Fibre areas only. For verification see virginmedia.com/broadband/our-speeds.
How we compare with BT and Sky on broadband speed and TV
Virgin Media | BT | Sky | |
|---|---|---|---|
| Broadband | We’ve now rolled out Gig1 Fibre Broadband across our entire network - with average download speeds of 1130Mbps | Less than 1 in 3 customers can get their top average download speed | Less than 1 in 3 customers can get their top average download speed |
| TV on the go | Catch must-see matches, more than 100 live TV channels or your favourite TV Box Set on the go, or at home in another room | Up to 56 channels on the BT TV app | Up to 73 channels on Sky Go |
| Repairs | Ofcom reports our average time to repair a total loss of service as 1 day | 2x as long on average to fix | 2x as long on average to fix |
Legal stuff
New 18-month minimum term contract. Offer available to existing customers only.
General: Further legal stuff applies - see virginmedia.com/legal. All rights reserved. Registered office address: 500 Brook Drive, Reading, RG2 6UU. Registered in England and Wales No. 02591237.
