At Virgin Media, we want all of our customers to be able to surf the net without worrying about nasty viruses and malware. That’s why we offer award-winning Virgin Media Internet Security powered by F-Secure. You can use our internet security on as many devices as you want and pay nothing for the first 3 months of protection.
Begin a free trial without any obligation or having to hand over card details.
Simply register for Virgin Media Internet Security below to start your 3-month trial today.
A firewall is a form of internet security that acts as a digital barrier between your computer and the internet. It can monitor incoming and outgoing traffic to and from your computer and block traffic that comes from suspicious or unsecure sources. This means that it can prevent hackers and viruses from gaining access to your computer, keeping you and your personal data safe.
We strongly advise Internet users to install and use a firewall on every device that uses the internet. It is especially important for Virgin Media broadband customers to install a firewall as their Internet connection is ‘always on’.
Viruses are computer infections that can damage your computer and destroy your documents. They can be downloaded onto your computer through email attachments as well as picked up from websites.
We want you to have a great time online without worrying about viruses, malware, phishing and other nasties. That’s why we offer all our customers the award-winning antivirus software ‘Virgin Media Internet Security’ powered by F-Secure on unlimited devices. You’ll pay nothing for 3 months then just £3 a month (or £30 a year). So, you can kick back and enjoy yourself, knowing somebody’s got your back.
We also provide broadband customers with Web Safe, which is designed to automatically block access to sites it believes are either unsuitable for children, fraudulent or contain viruses. Find out more about Web Safe.
Virgin Media Internet Security is easy and simple to control. You barely need to lift a finger. After installation on your chosen devices, Virgin Media Internet Security will get to work right away and automatically scan your devices several times a day to keep them well protected.
You can also enforce Parental Controls on your devices to block certain content and unsecure websites. You can even set a schedule for each of the users on this device to enforce these rules at certain times of the day.
Virgin Media Internet Security comes with some great features, such as Parental Controls and safe Banking. Our protection software can be installed on your mobile devices too, so you can stay internet safe even when you’re on the go.
Parental control has three pre-set profiles that limit the web content in different ways. Teenagers can have more freedom to browse the internet, while small children have tighter restrictions on their online activities. The adult age group can browse the internet without limitations.
If the parental controls were not turned-on during installation of the product, you can turn it on as follows:
Note: When you turn on Parental control, it clears your browsing history.
If you’ve forgotten your password or would like a new one, you can reset it yourself in a few short steps.
Note: You can use the Virgin Media Internet Security Key application to keep your passwords safe. Alternatively, you can contact Virgin Media Internet Security support on 020 3936 3621
This feature protects your online banking sessions and transactions by blocking connections that are not necessary for online banking – either when you access your bank’s website or make online payments. This helps to protect your personal data online, especially your banking details.
To turn Banking Protection on:
If you want to keep your current internet connections open when accessing online banking, select Do not interrupt my active internet connections
Virgin Media Internet Security is a complete security program, so it is not recommended to run several security applications on your device. This can affect the performance of your computer.
During installation, Virgin Media Internet Security will look for conflicting or older security software programs running on your machine and prompt you to remove the software.
Virgin Media Internet Security will always ask for your permission before removing any software, but we do advise that you follow the on-screen instructions throughout the installation process. You can also remove conflicting software manually via your Control Panel and Add/Remove Programs.
Note: Allowing Virgin Media Internet Security to be installed in conjunction with a conflicting security application may leave your system vulnerable to online threats.
If you are unable to resolve an issue with Virgin Media Internet Security yourself, please contact Virgin Media Internet Security support on 020 3936 3621.
A Browsing Protection block page appears when you try to access a site that has been rated harmful by your security software.
If you want to enter the website anyway, you can unblock it:
Note: Choosing to override your software’s decision to block a harmful website can put your computer at risk. Be careful when deciding which websites you want to allow access to.
Once installed, you can check you’re now being protected by opening F-Secure SAFE on your device. It should have a green tick to let you know you are protected.
Hold down the F-Secure SAFE app and tap the cross to remove the app.
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