Legacy Pay Monthly and SIM Only Charges for Virgin Mobile

Do you need more information about your call charges?

All Virgin Mobile customers were moved to O2 plans by the end of November 2023. This means all previous Virgin Mobile call charges no longer apply. But we can still help if you’re unsure where you stand with your old bills.

You can view our Virgin Mobile Pay Monthly and SIM Only charges to see the rates that applied before your move to O2.

If you have a query about your bill going forward, please refer to the full list of O2 call charges and text allowances. On the O2 website, go to account and billing, then numbers and charges.

Virgin Mobile Pay Monthly & SIM Only

For detailed pricing information for all call charges and tariff tables, refer to our handy Pay Monthly Tariff Guide

Download our tariff guide

Below are our Virgin Mobile call charges for within the UK. These charges will kick in if you use all your airtime before the month is over, or if you call numbers that aren’t included in your Pay Monthly, BlackBerry® or SIMO.

UK Call Costs

Calls to landlines1, Virgin Mobiles2, Other network mobiles

58p per minute

Text to all UK network mobiles3

15p per text

Data within the UK

£3 for each 1GB of data you use that day5

Picture messages to all UK Networks

50p4per message

Access charge

58p per minute access charge for calls to service numbers that begin 084/087/09/118. Find out more

Personal numbers
(beginning with 070)

75p per minute

Voicemail retrieval

Included within your minutes allowance and free thereafter

Minimum call charge

A one minute minimum call duration applies

1 Refers to numbers beginning with 01,02 or 03 and landline calls to Guernsey, Jersey and Isle of Man.

2 Calls & texts to mobiles in Guernsey, Jersey & Isle of Man are not covered by your inclusive monthly usage allowance.

3 Many phones can send texts up to three times as long as normal. They’ll be delivered as separate messages, so you’ll be charged for each. Call forwarding services (which can include numbers starting with 07744 and 07755) are not included. Excludes calls and texts to Guernsey, Jersey and the Isle of Man mobiles. Currently excludes calls to Satellite Phones (Truphone, Mundio, HAY Systems, TG Support and Cable & Wireless).

4 The cost of sending an MMS is 50p, but if your handset settings are incorrect you may incur the daily rate for data (£3 per day per GB) if you do not have a data allowance. For more information on phone settings please click here

5 We’re aware some mobile devices might use a tiny amount of mobile data even when they are connected to WiFi. The good news is, to help you from getting unintentionally charged, we’ve added a ‘data buffer’ so your first 100KB of usage whilst out of bundle will not be chargeable. The daily £3 per 1GB charge will only apply for data usage in excess of 100KB. It’s always a good idea when you have used up all your allowance, to disable all mobile data (even if you are connected to WiFi) just to be sure though.

The legal stuff

Has this helped?