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How to configure my email security settings

If you have third party security software installed and are experiencing problems using Virgin Media Mail, we suggest disabling the software for testing purposes, clearing your browser's cache, and attempting to use Virgin Media Mail again.

If disabling the software resolves the issue, but you'd still like to use it in conjunction with Virgin Media Mail, we suggest contacting the software support team for that product. They should be able to recommend settings that allow Virgin Media Mail to work unimpeded.

As a Virgin Broadband customer, you can get a whole 12 months of security, worth £79.99, for free.

F-Secure uses award winning cloud based technology to protect you against online threats not just the ones we already know about but the latest net nasties too. It also has parental controls to stop your kids from seeing unsuitable content like pornography, gambling sites and violent images.

And here's the really clever part. F-Secure SAFE works with up to 5 devices, including PCs, Macs, smartphones and tablets, so you're protected wherever you go.

Find out more about F-Secure SAFE!

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