What is F-Secure SAFE?

Worried about the security of your computer and devices when online? Don't worry, Virgin Media have teamed up with F-Secure to help protect your devices.

If you've got either Virgin broadband or a Virgin Mobile, you can download F-Secure SAFE to keep you and your family safe online anywhere, whatever device you are using.

This multi-award winning software protects up to 5 of your devices whether it is a tablet, mobile, PC or Mac. What's more, it does so against all of the latest threats, automatically.

With your F-Secure SAFE account, you can choose which devices you want to protect. If you change or lose your device, or need to re-install the security service, you can move/re-install it to another with just a few clicks, check How do i install/uninstall F-Secure SAFE from my devices?

F-Secure SAFE is a complete online security solution free to all Virgin Media customers for the first year and includes:

  • Virus Protection: detects and removes viruses, malware and spyware that can delete your files, photos and steal you money
  • Banking & Shopping Protection: secures all of your online sessions keeping your money & details safe from hackers
  • Family Protection: device level parental controls – block unsuitable websites and apps, mange the times when your kids can go online
  • Anti-theft protection: Locate, lock & wipe your Android mobile devices to stop others accessing your personal information
  • Support: online chat or phone

To begin your free trial without any obligation to purchase F-Secure SAFE at the end of it, and without having to hand over any card details, click here, or if you're a Mobile customer, click here.

NOTE: You'll need to use your Virgin Media broadband connection, or use your Virgin Mobile to register for Virgin Media’s F-Secure SAFE offer.

To install F-Secure SAFE onto your devices you must be using a supported device. Check the information below to see the system requirements for installing F-Secure SAFE.

Internet Security for your PC

Supported Platforms

Windows 10* with the latest updates installed
Windows 8.1*
Windows 7 (SP1)
*ARM based tablets are not supported)

Systems Requirements

Processor: Intel Pentium 4 or higher
Memory requirements: 1 GB or more
Disk space: 600MB free disk space
Javascript must be enabled in the user's browser settings to enable active block pages.

Internet Security for your Mac

Supported Platforms

macOS 10.15 (Catalina)
macOS 10.14 (Mojave)
macOS 10.13 (High Sierra)

Systems Requirements

Processor: Intel
Memory requirements: 1 GB or more
Disk space: 250 MB free disk space

Internet Security for your Mobile Device (smartphone or tablet)

Supported Platforms

Android 5.0 or later with 70MB of free disk space
iOS 11 or later with 10MB of free disk space

Available Languages

čeština, dansk, Deutsch, eesti, English, español, español (Latinoamérica), français, magyar, italiano, Nederlands, polski, português (Brasil), português (Portugal), română, suomi, svenska, Türkçe, ελληνικά, русский, 简体中文, 日本語, 繁體中文 (香港)

After installation onto your chosen devices, F-Secure SAFE will automatically scan your devices several times a day to make sure nothing nasty tries to get onto your computer, smartphone or tablet. F-Secure SAFE also installs updates on your machine whenever they are released so as long as you have F-Secure SAFE on your machine you will always be running the most up-to-date version of the product as soon as it’s released at no extra cost to your subscription.

Parental Controls can also be set for each user and scheduled to enforce rules for types of content and what time your children are able to be online for. You can learn more about Parental Control Features by checking How to use F-Secure SAFE

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