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Reschedule an appointment

Mobile/Desktop only wrapper - from Large breakpoint - to No limit breakpoint

Reschedule an appointment


Reschedule online

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You can reschedule your engineer appointment and a whole lot more, by signing into your My Virgin Media account.

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Accessibility and Extra Support

Text Relay Service
RelayUK helps deaf, speech impaired and hearing impaired people to talk to each other over the phone & via an app using the relay service.

To contact us via RelayUK you can download the new app Relay UK app or call us free on 18001 0800 052 2164.

Video Relay Service
Video Relay allows British Sign Language users to connect to us via an interpreter.

Open 8am until midnight, 7 days a week.