Introduction to Disney+

Disney+ is now one of the fantastic entertainment services available through our brand-new service Stream from Virgin Media or via TV 360.

How can I get Disney+ via Virgin Media?

If you’re already a Stream customer, adding Disney+ is easy – just log into My Virgin Media, click the Disney+ banner and follow the simple instructions. If you don’t yet have Stream, you can check out our bundles and package options at Stream from Virgin Media.

For TV 360 customers, if you are already a Disney+ subscriber, simply log into the app on your Virgin TV box.

For customers new to Virgin Media – select one of the Broadband/TV bundles currently available, then:

  • Enter your postcode when prompted to check availability in your area

  • Select ‘Customize your bundle’ then under ‘Entertainment Services’ select Disney+ to add it to your order

  • From there complete your order as normal – an email will be sent with instructions on how to activate your account in MyVM

For more help on Disney+ and what this means, check our FAQs below by selecting one of the options.

Disney+ FAQs

The Legal Stuff

Subject to eligibility checks. Available to new or returning Disney+ customers only who join Disney+ after activation of Stream from Virgin Media or via TV 360 services. . You must be and remain at all times a Virgin Media cable customer to pay for Disney+ through your Virgin Media bill. Virgin TV subscription and compatible Virgin TV box required to watch Disney+ on your TV or on any compatible devices. Your use of the Disney+ service is subject to [Disney+ Terms and Conditions.]( Contract for your Disney+ services remains with Disney+ at all times.

To add your Disney+ charges to your Virgin Media bill, you must sign up to Disney+ via Stream or 360. By choosing to add Disney+ to your Virgin Media bill, you agree that Virgin Media (including through our agent Virgin Media Payments Ltd) is entitled to bill you for your monthly Disney+ subscription charges, which you agree to pay in full and when they become due in accordance with the payment terms of your Virgin Media Cable services contract.

We reserve the right to notify Disney+ that we refuse your Disney+ charge at any time, including if you fail to pay us any sums due (or are otherwise in breach of your Virgin Media cable services contract), in which case you will be required to set up an alternative method with Disney+ to prevent loss of their service. You will remain liable to pay Virgin Media for all charges already notified to Virgin Media by Disney+. If you want to remove Disney+ from your Virgin Media bill, you can do this at any time by accessing your Disney+ account and changing your payment method.

If you leave Virgin Media cable services, we’ll be unable to accept future Disney+ charges on your account from your disconnection date. To prevent losing access to your Disney+ services, you will need to set up an alternative payment method with Disney+ at Further legal stuff applies.

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