How do I install F-Secure SAFE? 

Last updated: November 29, 2016

It couldn’t be easier to download your version of F-Secure SAFE.

Before installing F-Secure SAFE you will need to make sure your device is supported, check the system requirements section of Introducing F-Secure SAFE.


How do I install F-Secure SAFE?

To install on a PC or Mac
  1. Simply log in to My Virgin Media with your primary username & password
  2. Click F-Secure SAFE from the My apps section
  3. Click Get F-Secure SAFE and F-Secure KEY
  4. Click Register for F-Secure
  5. Click Add device and select install on this device then either Windows PC or Mac depending on your computer

Once installed, you can check you are now being protected by opening up F-Secure SAFE on your device. It should have a green tick to let you know you are protected.

To install on an iOS device
  1. Search for F-Secure SAFE in the App store and download
To install on an Android device
  1. Search for F-Secure SAFE in the Google Play store and download

If you’d like to protect a different device, check how to in F-Secure SAFE FAQs.



How do I uninstall F-Secure SAFE?

We’ll be sorry to see you go. But if you’d like to completely uninstall F-Secure SAFE, follow the instructions for your device.

To uninstall from your PC:
  1. Open up the Start menu on your PC and navigate to the Control Panel
  2. Select Add/Remove programs and select all files relating to F-Secure SAFE
  3. Select Uninstall
To uninstall from your Mac:
  1. Open Finder on your Mac. Click Applications under Places on the left panel of the Finder screen. This will display a list of all the installed programs on your Mac
  2. Scroll through the list of programs that are installed on your Mac. They are in alphabetical order. Find the one that says F-Secure SAFE
  3. Right-click (or click with two fingers) the program you want to remove
  4. Select Move to Trash from the menu options. Alternatively, you can drag and drop the program into the Trash. Confirm that you want to put it in the trash if you see a confirmation message on the screen
  5. Click Trash from your dock at the bottom of your screen. This will open the Trash to reveal all of the items in it. Click the Empty button on the Trash screen Confirm that you want to empty the Trash, which will completely remove the program from your Mac
To uninstall F-Secure SAFE from your iOS device:
  1. Hold down the F-Secure SAFE logo and tap the cross to remove the app
To uninstall from your Android device:
  1. In your device's Settings menu select Apps or Application manager (this may differ depending on your device), tap the app you’d like to uninstall. Then select Uninstall

If you are still having problems trying to uninstall F-Secure SAFE you can contact F-Secure Support 020 3936 3621.

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