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Mobile/Desktop only wrapper - from Small breakpoint - to No limit breakpoint

Managing my appointment or QuickStart delivery

I need to reschedule my
delivery, installation or fault
appointment 


Online

If you need us to visit you at another time or on another day, or you’d like to change your delivery date, just sign in to your My Virgin Media account where you’ll see your appointment or delivery details on your account dashboard.

If your appointment or delivery is more than 24 hours away, you’ll be able to click reschedule and follow the steps.


Looking to reschedule your mobile phone delivery?
You can do that by registering or signing to My Account.
  

I want to cancel my delivery,
installation or fault
appointment 


Online

Everything working again? Great! You can cancel your technician appointment by signing in to your My Virgin Media account. Once you’re signed in you’ll see your appointment details on your account dashboard and an option to cancel. Click on that and follow the steps.


 


Should you need to cancel an upcoming QuickStart delivery or installation contact us.
 

Control your account from the palm of your hand


Manage your account, appointments and so much more with our handy app. Get the My Virgin Media app now.

     

     

Mobile/Desktop only wrapper - from Extra small breakpoint - to Small breakpoint

Managing my appointment or QuickStart delivery

I need to reschedule my
delivery, installation or fault
appointment 


Online

If you need us to visit you at another time or on another day, or you’d like to change your delivery date, just sign in to your My Virgin Media account where you’ll see your appointment or delivery details on your account dashboard.

If your appointment or delivery is more than 24 hours away, you’ll be able to click reschedule and follow the steps.


Looking to reschedule your mobile phone delivery?
You can do that by registering or signing to My Account.
  

I want to cancel my delivery,
installation or fault
appointment 


Online

Everything working again? Great! You can cancel your technician appointment by signing in to your My Virgin Media account. Once you’re signed in you’ll see your appointment details on your account dashboard and an option to cancel. Click on that and follow the steps.
 


Should you need to cancel an upcoming QuickStart delivery or installation contact us.
 

Control your account from the palm of your hand


Manage your account, appointments and so much more with our handy app. Get the My Virgin Media app now.