Manage, change, or cancel an order or appointment

Whether you’ve got Virgin Media kit coming in the post or a technician booked to install our services or fix a fault, find out how to manage them here.




Managing your order or appointment

We want to make sure you feel in control of your order or appointment, so we’re here to help you understand everything from tracking your delivery, moving your appointments, or even cancelling a fault technician visit.

Find out what you’ll be able to manage for your type of appointment or order below.

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