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Reporting a Critical Illness for a Virgin Media account holder

We’re here to help. Simply call our dedicated team on 0800 952 2302.

Don’t worry if you’re not the account holder, we’ll still be able to help, but just make sure you have their details to hand when you call.

You can call us between 8am to 8pm Monday – Friday, and 9am - 5pm on Saturday. We’re not open on Sundays.

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