Network Vulnerability Alerts


If we find out that a device on your network has a vulnerability, we’ll send you a letter or email to let you know. There are a number of common vulnerability types, and we’ll let you know which one is affecting your device in your notification.

If you have received a Network Vulnerability Alert from us, find your vulnerability type from the options below and follow the advice to resolve the issue.

What is network vulnerability?

A network vulnerability is a flaw or hole in a network, software or hardware that can be exploited by hackers to take over your machine or steal sensitive data.

If you have received a Network Vulnerability Alert, then it’s likely your device or network is compromised or misconfigured. That means it’s publicly accessible on the Internet. To protect yourself from hacking and other abuse, you should resolve the issue as soon as you can.

How do you find network vulnerabilities

We work with a number of not-for-profit organisations across the banking industry and security sectors that collate information on devices across the Internet that appear to be compromised or misconfigured. If we are notified that a device on our network is vulnerable, we’ll let the user know by sending them a Network Vulnerability Alert.

Virgin Media Network Vulnerability Alerts

There are a number of different vulnerability types that could be affecting your network – and we’ve explained some of the most common below. We’ll let you know which one is affecting your device in your notification.

How to resolve Network Vulnerability Alerts

Need help resolving your Network Vulnerability? Check out the help and advice below to make sure your devices and network are safe and secure.

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