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How to use the Sky Sports app
Add Sky Sports to your Virgin TV package and catch every Sky Sports channel there is. Here you’ll find help on how to register up to 6 devices, make 3 device swaps a month and stream Live TV or On Demand Shows in the UK one device at a time.
And don’t forget about Sky Sports+ which launched in August 2024. Sky Sports+ lets you watch even more live sport at no extra cost to subscribers. Find more information about how to watch Sky Sports+ with Virgin Media.
How to watch Sky Sports on a device
If you’ve an iPhone 4S, iPad 2, iPod Touch 5th generation or newer versions with iOS 9 or higher installed, your Apple device is compatible with the Sky Sports app. Same if your phone or tablet has Android 9 or over on it (O2’s device guide can help you check). When you’re ready:
Download the Sky Sports app from Google Play or Apple’s App Store.
Open the app and choose a channel to watch.
Tap Sign In With Virgin Media TV and sign in with your Virgin Media O2 ID
Allow the app to have your location and enable location services on your device.
Enjoy! Your device will register itself automatically.
How to watch Sky Sports on a browser
Open Microsoft Edge on your Windows 10; the newest Apple Safari or OS X 10.9 – macOS 10.12 on your Mac; the newest Google Chrome or Mozilla Firefox on your Mac, Windows 7, 8.1 or 10; or Internet Explorer 11 on your Windows 7, 8.1 or 10.
Go to skysports.com and tap our Virgin TV logo.
Sign in using your Virgin Media O2 ID.
Choose a channel, then a show.
Download the Sky Sports Player as prompted.
Enjoy! Your show will start playing and your device will register itself automatically.
How to manage Sky Sports app device limit
Want to watch on a seventh device? You can swap 3 devices a month by removing one you’ve already registered:
Go to virgintvgo.virginmedia.com > Settings > Device Management.
Sign in with your My Virgin Media account (if prompted) and tap Manage My Sky Devices.
Choose the device your removing > Delete.
Watch the Sky Sports app on your new device and it will register itself automatically.
My Sky Sports app is not working
Need an account? Register for My Virgin Media today. If you’re unable to watch due to your account being suspended, please contact us. Otherwise, you can find out your username online, if you need a reminder.
Virgin Media Sky Sports app not working? Just so you know, you must be trying to watch in the UK, on a good WiFi, 4G or 3G mobile data connection. Using a non-standard internet connection, such as a proxy server at university, work or an internet café, can cause problems. And sharing your connection with other devices can affect Sky Sports.
Using a Windows PC or Mac? Before restarting your computer, check your web browser is:
Compatible with Sky Sports, listed in ‘How to watch on a browser’ (above). If not, please close it, open one that is and sign in to watch Sky Sports.
Set to Always Allow cookies, following these instructions for Safari, Google Chrome, Firefox or Internet Explorer.
