How to buy Virgin Media's services?

If you want to find out more about buying services from Virgin Media you’ve come to the right place.

From ordering your services to choosing your perfect bundle and switching from your current supplier we’ve got it covered below.

Or if you want to find out more about installation just check out Getting Broadband, TV and Phone installed

In this article

How to switch from my current supplier or provider

Switch to Virgin Media - in 3 easy steps

It couldn't be simpler!

• You don't need a MAC code

• You can normally keep your BT phone number and stop paying BT line rental*

• You won't be without your broadband, TV or phone

• We can install all your services in one go!

• Plus, you could save money with our great value bundles

*If your new home is still within the same local area, changing your number is completely free of charge.

Step 1: Check your post code and choose your new services

Then, pick one of our brilliant value bundles, or build your own bundle for Broadband, TV and Virgin Phone. Then tell us which date you’d like us to deliver your equipment, or alternatively we’ll send an engineer round to your property on the date that suits you best.

Step 2: Get connected

Then it's out with the old and in with the new! Once your services are all setup you're ready to sit back and enjoy the power of Broadband, TV and Virgin Phone!

Step 3: Cancel your old services

It's so easy and we've even written the letter to get you started. Just download the cancellation letter to your provider below, fill in the blanks and pop it in the post box.

You'll usually need to give 30 days' notice and pay for your final month. Have a look at your contract and see.

Cancel my Sky services

Cancel my BT services

Cancel my Talk Talk services

Note: Virgin Media cannot be held responsible if your existing provider fails to cancel your services. The cancellation of your existing services is your responsibility.

How do I order Virgin Media online?

Ordering online couldn't be easier. To find out what services you can get just use our postcode checker. This lets you know which services are available in your area.

Then pick the package that suits you best. For the best value, we'd suggest you pick one of our fantastic bundles, including Broadband, TV, and Virgin Phone.

Next we'll help you to fill in your order form, set up your account and book your installation date.

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