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How do I put the Hub into modem mode?

What Hub do you have?

Hub 3 or Hub 4 

  • Enabling modem mode allows you to connect your own WiFi kit to the Hub 3 or Hub 4
  • It effectively becomes a stand-alone DOCSIS3 cable modem

 

Got a Hub 3? Checkout our helpful video

How to enable modem mode on the Hub 3 or Hub 4

Make sure you are connected to the Hub before following these steps.

Mobile/Desktop only wrapper - from Extra small breakpoint - to Small breakpoint
Swipe through
1

Enter 192.168.0.1 into the address bar of your browser

2

The password is printed on the bottom of the Hub

3

Select Modem Mode on the left hand side of the screen

4

Select the option next to Enable Modem Mode

5

Select Apply changes


Note: 
Once in Modem Mode, the IP address you use to access the Hub changes from 192.168.0.1 to 192.168.100.1.

How to put the Hub 3 or Hub 4 back into Router mode

Make sure you are connected to the Hub before following these steps.

Alternatively, you can reset the Hub to its factory settings which will activate router mode.

Mobile/Desktop only wrapper - from Extra small breakpoint - to Small breakpoint
Swipe through
1

Enter 192.168.0.1 into the address bar of your browser

2

The password is printed on the bottom of the Hub

3

Select Modem Mode on the left hand side of the screen

4

Select the option next to Disable Modem Mode

5

Select Apply changes. The Hub will reboot and return to router mode

Super Hub 1, 2 or 2ac

Enabling modem mode allows you to connect your own WiFi kit to the Super Hub, so it effectively becomes a stand-alone DOCSIS3 cable modem.

How to enable modem mode on the Super Hub 1, 2 or 2ac

Make sure you are connected to the Super Hub 1, 2 or 2ac before following these steps.

Mobile/Desktop only wrapper - from Extra small breakpoint - to Small breakpoint
Swipe through
1

Enter 192.168.0.1 into the address bar of your browser

2

The password is printed on the bottom of the Hub

3

Select Super Hub Settings to see the Modem Mode section

4

Select Enable Modem Mode

5

Select Yes to continue. The Super Hub will reboot and activate Modem Mode


Note:
Once in Modem Mode, the IP address you use to access the Super Hub changes from 192.168.0.1 to 192.168.100.1

How to put the Super Hub back into Router mode

Make sure you are connected to the Super Hub before following these steps.

Alternatively, you can reset the Hub to its factory settings which will activate router mode.

Mobile/Desktop only wrapper - from Extra small breakpoint - to Small breakpoint
Swipe through
1

Go to the settings webpage shown on the bottom of the Hub. If you have enabled Modem Mode you will need to enter 192.168.100.1 into your browser

2

Once you’re signed in, select Super Hub Settings

3

In the Modem Mode section, select the Disable Modem Mode button

4

Select Yes to continue. The Hub will reboot and return to Hub mode


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