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How do I put the Hub into modem mode?
What Hub do you have?
Hub 3 or Hub 4
- Enabling modem mode allows you to connect your own WiFi kit to the Hub 3 or Hub 4
- It effectively becomes a stand-alone DOCSIS3 cable modem
Got a Hub 3? Checkout our helpful video
How to enable modem mode on the Hub 3 or Hub 4
Make sure you are connected to the Hub before following these steps.
Swipe through
Enter 192.168.0.1 into the address bar of your browser
The password is printed on the bottom of the Hub
Select Modem Mode on the left hand side of the screen
Select the option next to Enable Modem Mode
Select Apply changes
Note: Once in Modem Mode, the IP address you use to access the Hub changes from 192.168.0.1 to 192.168.100.1.
How to put the Hub 3 or Hub 4 back into Router mode
Make sure you are connected to the Hub before following these steps.
Alternatively, you can reset the Hub to its factory settings which will activate router mode.
Swipe through
Enter 192.168.0.1 into the address bar of your browser
The password is printed on the bottom of the Hub
Select Modem Mode on the left hand side of the screen
Select the option next to Disable Modem Mode
Select Apply changes. The Hub will reboot and return to router mode
How to enable modem mode on the Super Hub 1, 2 or 2ac
Make sure you are connected to the Super Hub 1, 2 or 2ac before following these steps.
Swipe through
Enter 192.168.0.1 into the address bar of your browser
The password is printed on the bottom of the Hub
Select Super Hub Settings to see the Modem Mode section
Select Enable Modem Mode
Select Yes to continue. The Super Hub will reboot and activate Modem Mode
Note: Once in Modem Mode, the IP address you use to access the Super Hub changes from 192.168.0.1 to 192.168.100.1
How to put the Super Hub back into Router mode
Make sure you are connected to the Super Hub before following these steps.
Alternatively, you can reset the Hub to its factory settings which will activate router mode.
Swipe through
Go to the settings webpage shown on the bottom of the Hub. If you have enabled Modem Mode you will need to enter 192.168.100.1 into your browser
Once you’re signed in, select Super Hub Settings
In the Modem Mode section, select the Disable Modem Mode button
Select Yes to continue. The Hub will reboot and return to Hub mode
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