Help signing in to your online Virgin Media account


Having trouble signing in to your Virgin Media online account? Whether this is your My Virgin Media account or you’re struggling to access your emails in Virgin Media Mail, we’ve got you covered.

I've forgotten my Virgin Media email and password

I’m having Virgin Media Mail sign in problems

I've forgotten my O2 account username and password

If your household is with both Virgin Media and O2 and you have Volt benefits and you’ve forgotten the username or password for your My O2 account, follow the ‘Forgotten your username or password’ steps on the My O2 sign in page.

*Spam refers to unwanted email messages, typically sent to a large number of addresses

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