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How to control AV devices with the Virgin TV remote

If the Virgin TV box connected to external AV equipment you can programme the Virgin TV remote to control the volume on your equipment.
 


Programming the remote using a code search

The simplest way to programme the Virgin TV remote to work with your AV device is by searching for the correct code.

  1. Make sure your AV device and the TV box are switched on
  2. Select and hold down Clear and Volume Down at the same time until the light on top of the remote flashes green twice
  3. Enter the code to access the AV device code database – the LED will flash green twice
  4. Point the remote at your AV device and press channel up repeatedly until a code mutes the volume for the device – the LED will flash green each time a code is sent
  5. When the volume turns off, press Mute to turn the volume back on
  6. Press Volume Up / Down and Mute to check that the remote is working with your device. If it doesn’t work, continue to search using Channel Up until the next code turns off the volume, and repeat steps and 6
  7. When the Volume and Mute keys work, press OK to store the code. The LED will then flash green twice

If you reach the end of the code database, the light on top of the remote will give an extended red flash and exit programming mode.

If you think you’ve missed the code, you can work backwards through the code database by pressing the channel down button at any time.
 


Programming the remote using a device code

You can also programme the correct code into the remote from the device code list.

  1. Make sure your AV device and the TV box are switched on
  2. Find your make of AV device and the 4 digit code(s) that match it here. If there‘s more than one code for your AV device, try the codes in the order listed
  3. Press and hold down Clear and press Volume Up at the same time, until the light on the top of the remote flashes green twice
  4. Enter the four digit code for your AV device's make from the list. The LED should then flash green twice. This shows you’ve entered a valid code
  5. Press Volume Up / Down and Mute to check that the remote is working. If not, repeat the steps above using a different code for your AV device from the list

The remote can only store one device code type at a time. This means that you can’t control two AV devices at the same time.

 

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