How to use the Virgin TV Control app


With the Virgin Media TV Control app, you can manage recordings from anywhere in the world, browse the TV Guide and personalise your channels. It's available to all Virgin Media TV customers - and best of all, it's free.

Learn all you need to know about the Virgin Media TV Control app right here.

How to sign in to Virgin TV Control app

To use the Virgin Media TV Control app, you’ll first need to have registered for a My Virgin Media account.

You can then sign into the app using your My Virgin Media account details. It’s as simple as that.

Forgotten your details?

If you’ve forgotten your username or password, don’t worry. Resetting your details is easy:

  • You can either follow the links in the app.
  • Or, visit the password reset page and follow the steps.

How do I get the app?

Haven’t got the app yet? Download the Virgin Media TV Control app.

What devices support Virgin Media TV Control app

You can use the Virgin Media TV Control app on any Android or Apple iOS device. Download the Virgin Media TV Control app now.

Unfortunately, if you have a different type of device, then you won’t be able to get the app.

How to connect the Virgin TV Control to the TV box

If you have a V6 box, you'll need to set the standby settings on your box to either Connected Low Power or Always On for the Virgin TV Control to work. If the box is off, the Virgin TV Control won’t be able to connect.

If you have a TiVo box, you’ll need to connect the box to your Hub, as the app connects to your box over the internet.

Find out how to change the settings on the Virgin Media box.

How to use the Virgin Media TV Control app

There’s so much you can do using the Virgin Media TV Control app.


How to use the TV Control app as a remote

You can use the Virgin Media TV Control app to control your Virgin box, just like a remote. Perfect for those times when the remote magically disappears.

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