It’s easy to keep on top of all your favourite programs with Virgin Media. Learn how to record on a Virgin TV box.
Manage your TV via our app
Manage recordings and more from the palm of your hand. If you have a 360 box simply download the TV Go app. Or if you have a V6 or TiVo box download the TV Control app.
With a Virgin TV 360 box, you can record up to 6 programs at the same time, all while watching live TV. Set your recordings using the 360 box’s TV guide or the mini guide.
Visit the shop and check out the Virgin TV 360 box
Your program is now scheduled to record. If you’ve chosen to record the series, all episodes in the series will record automatically when they are shown on TV, or save from Catch Up or On Demand.
Press the Home button on the remote and select Saved, or simply hold the Microphone button and say “saved” to bring up your recorded programs. Everything you record will be saved here, ready to watch later. The Virgin TV 360 box will even save your place if you start watching a recorded show but don’t finish, letting you pick up where you left off.
You can record up to 6 programs on the TV V6 box, or 3 on the TiVo, all while watching something you recorded earlier.
To record the program you’re watching, press Record on the Virgin TV remote and select Record this episode. You can also select Get Series Link+ and the box will record any future episodes when they are shown on TV, or save them from On Demand or Catch Up.
The Virgin TV V6 or TiVo box automatically saves up to 60 minutes of the channel you’re watching from the moment you switch over, so by hitting Record you’ll save everything you’ve already watched too.
To stop a live recording, simply press Record and select Stop recording. Or, you can press My Shows on the remote, choose the show and press Clear.
When you set a Series Link+, episodes will be recorded automatically when they are shown on TV. Or, if available on Catch Up, On Demand or Netflix, the episodes will be saved from there. You can find all your recorded episodes in My Shows, and any Series Link+ you set will be added to Manage my Series Links.
The Virgin TV V6 or TiVo box schedules recordings based on the information available in the TV Guide. Sometimes, when programs overrun or if there is a change to the schedule, the Guide might not always be correct.
The TV Guide updates automatically every couple of hours, but to make sure you have the most up-to-date information, you can update it manually.
To do this:
To set a reminder on any planned recordings:
You can edit any recording listed here by pressing OK and selecting Modify Recording, or cancel it by simply hitting Record.
From here, you can change the following Series Link+ settings:
Include
Set where you like to record your episodes from:
Start From
Already seen the first season of a show? No problem. Use this option to choose which seasons of a show you want to record episodes for.
Record
Channel
Choose to record episodes from a Single Channel, or All Channels available in your subscription.
Get in HD
Choose whether you'd like to record your episodes in HD:
Keep at most
Set how many episodes you'd like keep in My Shows. If the number of saved episodes goes over the limit, the oldest episode will be automatically deleted. (The default is 10 episodes.)
Keep until
Select for how long you’d like to keep each episode:
Start recording
Adjust the start time of the recording. This can be useful when TV schedules get a little delayed. (Recordings are set to start 1 minute before the show is scheduled to begin by default.)
Stop recording
Set how many minutes after a program's official end.
If you set too many shows to record at the same time, the box will use recording priorities to determine what shows should be recorded. If the box can’t record a show, then lower priority shows will be marked as a clash.
By default, recording priorities are set as follows:
For the shows being recorded by Series Link+, newer shows are given a lower priority than older shows.
You can change recording priority manually by following these steps:
You can then set the recording priority by doing one of the following:
Moving a show up to a higher number to increases its priority, while moving it down to a lower number decreases its priority.
Sometimes shows can overrun, and this can cause clashes in your recording schedule. If you've reached your recording limit (6 on a V6 box and 3 on TiVo), this can lead to missed programs. Overlap Protection makes dealing with these clashes a little easier.
With Overlap Protection, lower priority recordings are cut by just a few minutes (up to 5), allowing both shows to record. When Overlap Protection is turned off, when two shows overlap, the lower priority recording is cancelled.
To set up Overlap Protection:
Padding helps make sure you don’t miss the beginning or end of the shows you love. To do this, the box will start recording a few minutes before a show is scheduled to start and will stop a few minutes after it ends. You can change your padding settings by doing one of the following:
To change padding when you’re setting up a recording:
To change padding for a one-off planned recording:
To change the padding for an existing Series Link+:
The options you can change are:
Global padding
If you'd like to apply new padding settings to all your future recordings, simply do the following:
You can then set new values for:
You can add extra time onto your live recordings by following these steps:
If you’re facing playback issues, check to make sure the channel you recorded your show from is still available:
Normally when the box is running out of space, it’ll automatically delete older shows. If you have recorded any shows you don't want deleted automatically, you can set them as Keep Until I Delete. This way, they’ll remain saved on the box until you delete them manually.
From here, you can change the following Series Link+ settings:
Include
Set where you like to record your episodes from:
Start From
Already seen the first season of a show? No problem. Use this option to choose which seasons of a show you want to record episodes for.
Record
Channel
Choose to record episodes from a Single Channel, or All Channels available in your subscription.
Get in HD
Choose whether you'd like to record your episodes in HD:
Keep at most
Set how many episodes you'd like keep in My Shows. If the number of saved episodes goes over the limit, the oldest episode will be automatically deleted. (The default is 10 episodes.)
Keep until
Select for how long you’d like to keep each episode:
Start recording
Adjust the start time of the recording. This can be useful when TV schedules get a little delayed. (Recordings are set to start 1 minute before the show is scheduled to begin by default.)
Stop recording
Set how many minutes after a program's official end time the recording will run for. (This is set to 4 minutes by default.)
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