How to set up your Virgin Media TV PIN


Setting parental protection on your TV for adult content and in-box purchases is easy. Learn how to set up your Virgin Media PIN code.

What is my Virgin Media TV PIN code?

When you first set up the box, your Virgin Media default PIN will be set as 1234. You'll need to enter this to watch the following:

  • Programmes rated 12, before 8pm
  • Programmes rated 15, before 9pm
  • Programmes rated 18, before 10pm
  • Channels you’ve chosen to lock
  • Channels that broadcast shows rated PG-18 before 9pm
  • Any adult channels

We recommend changing it to something a little more difficult to crack right away.

How to change your TV box pin

  1. Press Home on the remote
  2. Select Help & Settings
  3. Select Parental Controls
  4. Enter your current PIN
  5. Select Change PIN
  6. Follow the on-screen instructions

How to change the parental controls on a Virgin TV box?

You can turn your PIN on or off for each Virgin Media TV service, allowing you to personalise your parental controls. You can do this by simply following the instructions below.

How to turn off parental control on Virgin Media TV

  1. Press Home on the remote
  2. Select Help & Settings
  3. Select Parental Controls
  4. Enter your PIN
  5. Select Request a PIN
  6. Tick Do not request a PIN

How to change the parent controls for Virgin Media TV apps

Has this helped?