Meet Stream
from Virgin Media
Our easy to use streaming service is available with our ultrafast broadband as an alternative to Virgin TV.
What is Stream from Virgin Media?
Stream is Virgin Media’s brand-new streaming TV service that lets you pick and mix your entertainment every month – and only pay for the stuff you love. Just plug the Stream box into your TV to access faves like Sky Sports, Sky Cinema, and Netflix (if you subscribe), as well as all the TV channels and apps you can't live without (like BBC, ITV, Channel 4 and YouTube). Plus, search across all of them in one go with your voice.
Go wild: add stuff in, swap stuff out, cancel and uncancel every month – you’ll never get stuck paying for anything you don’t fancy. Plus, we’ll give you at least 10% credit back on selected entertainment subscriptions you add to Stream.
Add top entertainment subscriptions
If you want to add your favourite subscriptions to Stream, we’ve got you – you can pick and mix your entertainment every month.
Plus, you get at least 10% credit back on selected entertainment subscriptions you add to Stream - so you can pocket a saving each month.
Get at least 10% Stream credit back on selected entertainment subscriptions you pay for through your Virgin Media bill. These include subscriptions like Netflix and Disney+ Premium, as well as Sky Sports and Essential Entertainment.
On your bill you'll either see a discount or a 10% credit applied to your combined subscription fees.
So, how do I use it?
Adding and removing your subscriptions with Stream is simple – check out the video below to learn more, or have a read of our handy guide.
FAQs
Stream is our seamless entertainment service that brings your favourite subscriptions under one roof, along with over 40 free channels, Catch Up and On Demand TV. Just plug the Stream box into your TV to enjoy all that Stream has to offer. It’s a flexible, easy to use alternative to Virgin TV.
- Add subscriptions to streaming services – Like Netflix or Disney+ Premium, or to TV channel collections like Sky Cinema HD or TNT Sport.
- Change your subscriptions anytime – You only pay for what you plan to use each month, and get one simple bill for all of it. What’s more, get at least 10% credit back on selected entertainment subscriptions.
- It’s easy to manage Stream online – You can see your plan, change your subscriptions, and keep track of any Stream credit by viewing your Stream bill .
Stream can be added to all our broadband deals that don’t include Virgin TV. You could have our broadband without landline, broadband and phone, or broadband and sim deal – it’s easy to get Stream on top. Simply talk to us on Live Chat or request a call from our team. Our phone lines are open Monday to Friday (8am to 9pm), Saturday and Sunday (8am to 6pm).
Get at least 10% Stream credit back on selected entertainment subscriptions you pay for through your Virgin Media bill. These include subscriptions like Netflix and Disney+ Premium, as well as Sky Sports and Essential Entertainment.
On your bill you'll either see a discount or a 10% credit applied to your combined subscription fees.
Click and Collect
Yodel, our courier, will keep you up to date. You get an email when your order’s shipped and another when it’s ready for you at your chosen collection point. You have 10 days to collect your order. Please take with you your ID and the collection barcode (see email). Just to let you know, if you’re unable to collect within 10 days, your order will be returned to us and you’ll be refunded.
Home delivery Yodel will email you when your order has shipped. Please use the code and tracking link to track your parcel, see the latest delivery updates or make changes to your delivery. The next email or text will come when your order is on its way, giving you an estimated 2 hour delivery window. A confirmation email will arrive when your order is successfully delivered.
Please contact us if you’ve changed your mind and would like to cancel or change your order. Or why not cancel your order by texting 07533 016 422 Monday to Friday (7am-11pm), Saturday and Sunday (8am-8pm).
Not for Stream, don’t worry. The Stream box simply plugs into your TV, no special cables need to be installed. But if you’re taking a new broadband deal from us and our cables aren’t already installed in your home, then you need to get the people who share your driveway to sign a quick form so we can install our broadband for you.
You can, just contact us.
Copyrights
©2024 Viacom International Inc. All Rights Reserved.
One Love: © 2024 Paramount Pictures
©Sky UK
The Legal Stuff
*Monthly price of Virgin Media’s main services and O2 Airtime Plan will increase each April from April 2025 by the Retail Price Index rate of inflation announced in February each year plus 3.9%. Doesn’t apply to any add-ons you may have selected, out-of-bundle charges or admin costs, which may increase separately. See www.virginmedia.com/prices and www.o2.co.uk/prices for details.
Stream from Virgin Media: Virgin Media broadband required (min. 50 Mbps). Not available with other Virgin Media TV services. Compatible with Hub 3 and above. Stream box requires an HDMI cable connected to TV. HD TV set and a Stream box connected with HDMI cables required for viewing HD channels. Number of inclusive HD channels depends on package. 4K compatible TV/device required to watch Ultra HD. Stream box and remote remain property of Virgin Media.
There is no charge for the Stream service, but a one-off £35 Stream activation fee applies, along with charges & terms for each Stream subscription. Some Stream subscriptions require 30 days’ notice to cancel. New Virgin Media broadband customers subject to 18 month contract and set up fees may apply. See full details
Stream credit: 10% saving when compared to Virgin TV 360 pricing. Credit applied to monthly bill. Credit cannot be applied to offer prices. Further terms apply. Further terms apply.
Payment: If you pay by any other means than Direct Debit, you may be charged a payment handling fee, made payable to Virgin Media Payments Ltd. You may choose to receive a paper bill instead. If you choose a paper bill, we may charge you an additional amount for this service, which we will tell you about when you request the change.
These prices are for new customers only.
Virgin Media services are only available in Virgin Media network areas.
All of the products on this page are subject to survey, network capacity and a credit check.
Each service has a minimum contract length that’s shown in your basket.
If you take a bundle with both Virgin Media and O2, you’ll have separate contracts and bills – one for Virgin Media, and another for O2.
Priority is a service from O2 that current Virgin Media customers aged 16+ can also use.
- Offers are subject to eligibility and availability.
- Read the terms on the Priority app or at o2.co.uk/terms
Services only available in Virgin Media network areas. Subject to survey, network capacity and credit check.
M125 Fibre Broadband: New customers only. Minimum term applies to your broadband service, check basket for details. M125 Fibre Broadband (average download speed 132Mbps). £44* a month for 18 months. Broadband only. If you cancel your service during your minimum term an early disconnection fee will apply. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time. Offer may not be used in conjunction with any other offer unless stated by Virgin Media.
M250 Fibre Broadband: New customers only. Minimum term applies to your broadband service, check basket for details. M250 Fibre Broadband (average download speed 264Mbps). £50* a month for 18 months. Broadband only. If you cancel your service during your minimum term an early disconnection fee will apply. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time. Offer may not be used in conjunction with any other offer unless stated by Virgin Media.
New customers only. Minimum term applies to your broadband service, check basket for details. M350 Fibre Broadband (average download speed 362Mbps). £56* a month for 18 months. Broadband only. If you cancel your service during your minimum term an early disconnection fee will apply. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time. Offer may not be used in conjunction with any other offer unless stated by Virgin Media.
New customers only. Minimum term applies to your broadband service, check basket for details. M500 Fibre Broadband (average download speed 516Mbps). £62* a month for 18 months. Broadband only. If you cancel your service during your minimum term an early disconnection fee will apply. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time. Offer may not be used in conjunction with any other offer unless stated by Virgin Media.
Gig1 is available in Southampton, Manchester, Reading, Birmingham, Coventry, Edinburgh, Liverpool, Glasgow, Leeds, London and Belfast and their surrounding areas. New customers only. Minimum term applies to your broadband service, check basket for details. Gig1 Fibre Broadband (average download speed 1130Mbps). £62* a month for 24 months, standard pricing thereafter (currently £62*). Broadband only. If you cancel your service during your minimum term an early disconnection fee will apply. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time. Offer may not be used in conjunction with any other offer unless stated by Virgin Media.
Entertainment subscriptions
When you add a subscription to Stream, you’ll get access to the content immediately, which means you’ll lose your 14-day right to cancel once you’ve purchased the subscription.
Different subscription may have different cancellation periods. These will be set out in the terms and conditions, but please read your subscription terms carefully.
The channels and features available with your chosen subscription are subject to change. The price of your subscriptions may also change at any time during your contract. You will be notified of any price increases if and when they happen, and we will try to do this at least 30 days in advance of the change.
From £10.99 a month for the standard plan. Price for additional plans will vary. Stream customers new to Netflix can benefit from Stream credit. Stream credit requires you to add a Netflix subscription to your Virgin Media bill and pay by Direct Debit. Members of households with an existing or recent Netflix membership may not be eligible for the Stream credit. Subscriptions are accessible immediately when added. As a result you’ll lose your 14-day right to cancel.
£10.99 a month. To use Disney+, you’ll need a Disney+ account and you must accept the Disney+ T&Cs. If you take Disney+ with Extras this will be incompatible with any other offer, including offers for Stream from Virgin Media. Subscriptions are accessible immediately when added. As a result you’ll lose your 14-day right to cancel.
30 day rolling contract. At least 10% stream credit will be applied on your bill. Subscriptions are accessible immediately when added. As a result, you’ll lose your 14-day right to cancel.
30 day rolling contract. At least 10% stream credit will be applied on your bill. Subscriptions are accessible immediately when added. As a result, you’ll lose your 14-day right to cancel.
30 day rolling contract. At least 10% stream credit will be applied on your bill. Subscriptions are accessible immediately when added. As a result, you’ll lose your 14-day right to cancel.
30 day rolling contract. At least 10% stream credit will be applied on your bill. Subscriptions are accessible immediately when added. As a result, you’ll lose your 14-day right to cancel.
30 day rolling contract. At least 10% stream credit will be applied on your bill. Subscriptions are accessible immediately when added. As a result, you’ll lose your 14-day right to cancel.
30 day rolling contract. At least 10% stream credit will be applied on your bill. Subscriptions are accessible immediately when added. As a result, you’ll lose your 14-day right to cancel.
30 day rolling contract. At least 10% stream credit will be applied on your bill. Subscriptions are accessible immediately when added. As a result, you’ll lose your 14-day right to cancel.
30 day rolling contract. At least 10% stream credit will be applied on your bill. Subscriptions are accessible immediately when added. As a result, you’ll lose your 14-day right to cancel.
30 day rolling contract. At least 10% stream credit will be applied on your bill. Subscriptions are accessible immediately when added. As a result, you’ll lose your 14-day right to cancel.
30 day rolling contract. At least 10% stream credit will be applied on your bill. Subscriptions are accessible immediately when added. As a result, you’ll lose your 14-day right to cancel.
30 day rolling contract. At least 10% stream credit will be applied on your bill. Subscriptions are accessible immediately when added. As a result, you’ll lose your 14-day right to cancel.
30 day rolling contract. At least 10% stream credit will be applied on your bill. Subscriptions are accessible immediately when added. As a result, you’ll lose your 14-day right to cancel.
Specifications
4K/UHD compatible. Requires 4K compatible TV/device with HDCP 2.2. 4K content not currently available on Virgin TV channels. Some platforms like Netflix and YouTube offer 4K, which can be viewed on your TV if you have a Virgin TV V6 box or Virgin TV 360 box.
HD TV sets, V HD Box, TiVo box, Virgin TV V6 box or Virgin TV 360 box connected with HDMI cables required for HD channels. Number of inclusive HD channels depends on package.
Requires a Stream box, and 4K compatible TV to watch in Ultra HD.
Our ultrafast speeds are anything over 100Mbps.