Meet Intelligent WiFi

Get better broadband speeds in every corner of your home. Included with all our broadband packages, Intelligent WiFi adapts to the number of people and devices, so you can crack on with doing what you love.

What is Intelligent WiFi?

Intelligent WiFi is Virgin Media’s magic tech which automatically fixes WiFi issues in your home before they even crop up. It also adapts to your rooms and devices, offering the most reliable WiFi performance wherever you are.

Say goodbye to WiFi anxiety

Mighty WiFi, powered by our Hub 3

With Intelligent WiFi technology unleashed on our Hub 3 router, we can bring faster WiFi speeds to your hungry gadgets.

Take control with just a few taps

Use the Virgin Media Connect app to share your WiFi password with friends, scan what’s getting in the way of your WiFi and chat with an agent about any WiFi issues.

Help banish those WiFi blackspots

Got a WiFi blackspot in your home? A WiFi extender can help boost WiFi signal in the room where you’re plugged in. Magic.

The Virgin Media Connect app

Partnering your Intelligent WiFi with our awesome Connect app will help banish those WiFi blackspots for good. The app scans your home, testing your WiFi signal from room to room, letting you know where you need a WiFi booster most.

It also lets you pause the WiFi on certain devices, reboot your Hub to easily fix common WiFi issues and help you get in touch with one of our friendly team members if you need extra help.

What is a WiFi extender?

Ever suffered from a WiFi blackspot somewhere at home? With a WiFi extender (or a WiFi booster) you won’t have to avoid those areas anymore. Our plug-in boosters will connect to your Hub from any room and improve the signal.

We have two types of plug-in boosters to help Virgin Media customers improve WiFi around your home. Find out how boosters work and which one might be right for you.

Do I need a WiFi extender if I have Intelligent Wifi?

Intelligent WiFi is designed to automatically sort out WiFi issues around your home without you needing to leave your seat. But if you have any hard to reach places in your home, Intelligent WiFi won’t be able to fix that without a WiFi extender – that’s where our boosters come in.

Intelligent WiFi works by teaming up with your Hub 3, Virgin Media Connect app and WiFi extender to improve the WiFi, throughout your home. You benefit from having a reliable signal, wherever you are and to whatever device is at hand.

Useful links

The legal stuff

New customers only. SERVICES ONLY AVAILABLE IN VIRGIN MEDIA NETWORK AREAS. Subject to survey, network capacity and credit check. A minimum period applies to the services, please check basket for details.

What is a minimum period? **When you take any services from us you will be committing to taking that service for a minimum amount of time (e.g. 18 months). We call this a minimum period, minimum term or minimum commitment period but they mean the same thing. Please check your basket for details of the minimum period that applies to the services you have chosen.

What if I cancel or move home? If you cancel during the minimum period, you may need to pay an early disconnection fee, including when you move to a property outside of the Virgin Media Network area – this is because you will be asking to cancel your services early. The Virgin Media network does not cover all of the UK – please use our post code checker here to check availability. You can find more details on the early disconnection fee and process by visiting the Legal Stuff section of the website here. For the full terms and conditions please click here.