Skip to main content
  • Help
  • Get started
Mobile/Desktop only wrapper - from Extra small breakpoint - to Medium breakpoint


Time to boost your WiFi

Follow these simple instructions to install the Boosters to help tackle those WiFi blackspots. You should end up with a set up like the one shown below.

Powerline home
Mobile/Desktop only wrapper - from Medium breakpoint - to No limit breakpoint


Time to boost your WiFi

Powerline_home

Follow these simple instructions to install the Boosters to help tackle those WiFi blackspots. You should end up with a set up like the one shown below.


Other ways to get help


    Service status

  • Run tests on your kit
  • Identify network outages
  • Book an engineer

     Check service status

 


   Guided support

  • Browse help articles
  • Easy to follow videos
  • Step by step guides

     Get help

 


    My Virgin Media

  • Make a payment
  • Track your orders
  • Check service status

    Sign in

 


    Mobile Your Account

  • View mobile bills
  • Change your plan
  • Check balance

     Mobile Sign in