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Mobile/Desktop only wrapper - from Extra small breakpoint - to Small breakpoint

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Mobile/Desktop only wrapper - from Extra small breakpoint - to Small breakpoint

 

Some of our call centres are closed, so please only call if you need to. Instead, please use the help available online.
Find out more 

Mobile/Desktop only wrapper - from Small breakpoint - to No limit breakpoint

Some of our call centres are closed, so please only call if you need to. Instead, please use the help available online. Find out more 



Which service do you need help with?

    

Thinking of leaving us?

We’d hate to see you go, but understand that sometimes things change. To get in touch with us about this online and find out more, just head to our leaving page below.

Mobile/Desktop only wrapper - from Medium breakpoint - to No limit breakpoint


Accessibility & Extra Support

Text Relay Service

RelayUK helps deaf, speech impaired and hearing impaired people to talk to each other over the phone & via an app using the relay service.

To contact us via RelayUK you can download the new app Relay UK app or call us free on 18001 0800 052 2164.

Video Relay Service

Video Relay allows British Sign Language users connect to us via an interpreter.

Open 8am until midnight, 7 days a week.

Some of our call centres are closed, so please only call if you need to. Instead, please use the help available online.
Find out more 


Call 0800 952 8046 * from any phone

Monday to Friday 8am until 9pm

Saturday & Sunday 8am until 6pm

*For call costs to our team from a Virgin Media home phone, visit our Call costs page. Calls from other networks and mobile may vary.

    

Thinking of leaving us?

We’d hate to see you go, but understand that sometimes things change. To get in touch with us about this online and find out more, just head to our leaving page below.

Mobile/Desktop only wrapper - from Medium breakpoint - to No limit breakpoint


Accessibility & Extra Support

Text Relay Service

RelayUK helps deaf, speech impaired and hearing impaired people to talk to each other over the phone & via an app using the relay service.

To contact us via RelayUK you can download the new app Relay UK app or call us free on 18001 0800 052 2164.

Video Relay Service

Video Relay allows British Sign Language users connect to us via an interpreter.

Open 8am until midnight, 7 days a week.

 

Some of our call centres are closed, so please only call if you need to. Instead, please use the help available online.
Find out more 


Call 789 from your Virgin mobile, or
call 0345 600 0789 * from any other phone

Monday to Friday, 8am until 9pm

Saturday, 8am until 8pm and Sunday 8am until 6pm

*For call costs to our team from a Virgin Media home phone, visit our Call costs page. Calls from other networks and mobile may vary.

    

Mobile/Desktop only wrapper - from Extra small breakpoint - to Small breakpoint