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Thinking of leaving


We’d hate to see you go. Please get in touch with our Customer Service team who will be happy to help.

    


Call 150 from your Virgin Media phone or mobile, or
call 0345 454 1111 * from any other phone

Monday to Friday, 8am until 9pm

Saturday, 8am until 8pm and Sunday 8am until 6pm

For our text relay service call us free on 18001 0800 052 2164

You can also contact us through a sign language interpreterOpen 7 days a week, 8am until midnight.

*For call costs to our team from a Virgin Media home phone, visit our Call costs page. Calls from other networks and mobile may vary.

    


Call 789 from your Virgin mobile, or
call 0345 600 0789 * from any other phone

Monday to Friday, 8am until 9pm

Saturday, 8am until 8pm and Sunday 8am until 6pm

For our text relay service call us free on 18001 0800 052 2164

You can also contact us through a sign language interpreter. Open 7 days a week, 8am until midnight.

*For call costs to our team from a Virgin Media home phone, visit our Call costs page. Calls from other networks and mobile may vary.

    

Mobile/Desktop only wrapper - from Extra small breakpoint - to Small breakpoint