If the remote is not working we've got some simple steps for you to follow below.
Make sure your TV is on. Press the input or source button on the remote to find the correct source for the Stream box.
If the light on the Stream box doesn’t flash when you press a button then the batteries in the remote need replacing.
It’s worth checking the batteries are placed in the remote correctly with the positive battery terminals the same way, following the markings inside the remote.
You can also re-pair the Stream remote. First, point it at the Stream box and then press the TV button and 0 at the same time for 10 seconds. Next, holding the Stream remote, press the TV button and 0 at the same time for 10 seconds. The LED on the Stream remote should start flashing, and the remote will attempt to pair with the Stream box.
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