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Understanding the Virgin TV box

Just got Virgin TV and not sure what everything on your box does? Whether you've got the Virgin TV 360 or a Virgin TV V6 box, we've some handy user guides to help you get started.

To download the Virgin TV guides see Virgin Broadband, TV and Phone user guides.

For help on your Virgin TV remote see How to use your Virgin TV remote.

 

Which one do you have?



   

Virgin TV 360 box
 

From left to right, the buttons and lights on the 360 box are:

  1. Channel Down (-) - Pressing and holding the Channel Down button can also be used to pair the remote
  2. Channel Up (+) - Pressing and holding the Channel Up button also activates Find My Remote
  3. Standby - The LED on the front of the box lights up white when it is on and RED when in standby. An amber light is shown when the box is starting up

The sockets in use on the back of the 360 box are:

  1. Coax connection - connects the 360 box to Virgin Media
  2. Audio - not currently in use
  3. HDMI - connect the 360 box to your HDTV
  4. Ethernet - connect the 360 box to your home network using a wired connection
  5. Digital Audio - for connection to an audio system
  6. Power socket - connects to the power adapter
  7. Power switch - turn the 360 box off, or restart it

Also on the back of the 360 box are:

  • Scart Out - not currently in use (between 2 & 3)
  • USB - not currently in use (between 3 & 4)

   

Virgin TV V6 box
 

From left to right, the buttons and lights on your Virgin TV V6 box are:

  1. Channel Down (-) - Pressing and holding the Channel Down button can also be used to pair the remote
  2. Channel Up (+) - Pressing and holding the Channel Up button also activates Find My Remote
  3. Standby - The LED on the front of the box lights up white when it is on and red when in standby. If you see an amber light to the left of the Virgin Media logo (solid or blinking) then you don’t have full network connectivity

The sockets in use on the back of the V6 box are:

  1. Coax connection - connects the V6 box to Virgin Media
  2. Audio - not currently in use
  3. HDMI - connect the V6 box to your HDTV
  4. Ethernet - connect the V6 box to your home network using a wired connection
  5. Digital Audio - for connection to an audio system
  6. Power socket - connects to the power adapter
  7. Power switch - turn the V6 box off, or restart it

Also on the back of your V6 box are:

  • Scart Out - not currently in use (between 2 & 3)
  • USB - not currently in use (between 3 & 4)

Want to know more about your Virgin TV V6 box? Check out our handy video on your Virgin TV V6 box basics.

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